Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Senior Fullstack Engineer - Analyze Product

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.

Benefits Program Manager

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Benefits team plays a crucial role in supporting the global workforce by managing benefits programs, ensuring compliance, and improving the employee experience. The Benefits Program Manager will be responsible for program management, employee communication, vendor management, data analysis, cross-functional collaboration, and financial stewardship.

Engineering Manager - Poe Platform

Company: Quora

Location: USA

Posted Nov 29, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its Quora and Poe platforms. The Poe Platform Team focuses on enhancing developer productivity by building foundational systems, frameworks, tools, and abstractions. The role involves leading and mentoring a high-performing platform engineering team, driving initiatives to improve developer velocity, upholding engineering best practices, and leveraging AI tools to enhance productivity.

Data Analyst - Payments & Blockchain

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The Payments & Blockchain team transforms blockchain data into insights to guide product, trading, and operational decisions.

GTM Engineer

Company: Vercel

Location: USA

Posted Nov 29, 2025

The role is for a software engineer to join the GTM Engineering team at Vercel. The engineer will build AI apps and workflows, collaborate with various departments, and ship high-impact solutions using the Vercel AI Cloud. The role includes in-office anchor days for those within a certain commuting distance, and offers competitive compensation, benefits, and a flexible work environment.

Senior Python / React Software Engineer

Company: Nearform

Location: USA

Posted Nov 29, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior Python Engineer to design and build applications using Python and ReactJS, with a focus on performance, scalability, and collaboration. The role offers remote work, flexible hours, and a comprehensive benefits package.

Sr Growth Marketing Manager - Acquisition

Company: Trafilea

Location: USA

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. The company builds and scales its own DTC brands while helping ambitious talent grow. They are looking for a Growth Marketing Manager to lead customer acquisition strategies through paid media, AI-powered marketing, and creative experimentation.

Internal Audit Lead

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken emphasizes crypto innovation and global adoption, offering roles in a mission-driven team with a focus on security, education, and client support. The job description highlights leadership opportunities in audit and risk management within a dynamic, remote-friendly environment.

Sr Manager - Enterprise Security

Company: Mozilla

Location: USA

Posted Nov 29, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to building the internet as a public resource accessible to all.

Sr QA Analyst Manual AI

Company: Trafilea

Location: USA

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help scale transformative brand growth. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own digitally native brands, investing in AI and automation. They offer remote work with competitive salary and benefits.

Senior Fullstack Engineer - Styles

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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