Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Operations Associate - Workforce Scheduling & Systems Admin

Company: Grow Therapy

Location: USA

Posted Nov 16, 2025

The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.

Tax Manager

Company: Sensor Tower

Location: USA

Posted Nov 16, 2025

The Tax Manager role involves managing domestic and international tax compliance, planning, and accounting for a global SaaS provider. Key responsibilities include overseeing indirect and direct tax compliance, managing tax work papers, supporting business initiatives, and leading tax-related audits and controversy management. The position requires a bachelor's degree, tax experience, and strong analytical and communication skills.

Strategic Finance Manager - User Growth

Company: Reddit

Location: USA

Posted Nov 16, 2025

This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.

Learning Experience Designer

Company: Newsela

Location: USA

Posted Nov 16, 2025

The job posting is for a Learning Experience Designer to develop high-quality English Language Arts instructional materials and assessments. The role requires experience in curriculum standards, pedagogical best practices, and assessment design. The ideal candidate will collaborate with a team, utilize technology tools, and leverage research to create engaging and effective resources for diverse learners.

Production Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.

Senior Fullstack Engineer - Notifications Engagement

Company: Reddit

Location: USA

Posted Nov 16, 2025

The Notifications team at Reddit is hiring a Senior Fullstack Engineer to help deliver engaging content to users through push notifications and emails. The role involves building across the stack, collaborating with a talented team, mentoring engineers, and contributing to product and technical strategy. The ideal candidate has 8+ years of software engineering experience, with a focus on backend and web platforms, and experience with GraphQL, gRPC, and API design.

Assessment Content Creator - Middle School Math (6-8)

Company: Khan Academy

Location: USA

Posted Nov 16, 2025

Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.

Senior Product Design Director

Company: Webflow

Location: USA

Posted Nov 16, 2025

Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.

Account Executive - Commercial Install Base

Company: Vercel

Location: USA

Posted Nov 16, 2025

The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.

Customer Success Manager

Company: GitLab

Location: USA

Posted Nov 16, 2025

The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.

Data Services Manager

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.

Senior Product Manager - Journey Experience

Company: Apollo.io

Location: USA

Posted Nov 16, 2025

The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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