Outstanding Customer Experience Jobs in USA
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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.
Head of Sales & Solutions
Company: Nearform
Location: USA
Posted Jan 23, 2025
Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k, comprehensive paid time off, remote work options, home office support, investment in growth, and a positive company culture.
Account Executive - Product Sales (Link)
Company: Stripe
Location: USA
Posted Jan 23, 2025
Stripe, a financial infrastructure platform for businesses, is seeking a Payment Product Specialist Account Executive. The role involves driving growth of Stripe's payment offerings, collaborating with product engineering and marketing teams, and leading in-depth product discussions with clients. The ideal candidate should have at least 10+ years of client-facing experience, strong communication skills, and the ability to work in an unstructured, fast-moving environment.
Senior Backend Engineer - MetaMask
Company: Consensys
Location: USA
Posted Jan 23, 2025
Consensys, a leading blockchain and web3 software company, is seeking a senior software engineer to join their Wallet API Platform team. The role involves building and maintaining Wallet API infrastructure, managing a pipeline of proposed new APIs, and working with partners to shape wallet API standards. The ideal candidate should have 4+ years of JavaScript, TypeScript, and Node.js experience, 2+ years of experience working on externally-facing APIs, and 1+ year of experience with building/deploying dApps and/or web3 ethers.js libraries. The engineer will be responsible for creating and managing the API used by MetaMask developers, requiring a long-term mindset and the ability to work in a rapidly evolving ecosystem.
Systems Administrator
Company: SoundStack
Location: USA
Posted Jan 23, 2025
SoundStack is an audio-as-a-service company that has been delivering innovative audio solutions for over 12 years. They serve a global community of over 12,000 publishers, enabling them to upload, deliver, and monetize audio content. The Systems Administrator role in their Technical Operations team is crucial for maintaining infrastructure availability and supporting 24/7 operations. Key responsibilities include deploying and maintaining servers, supporting incident management, and collaborating on process improvements. The ideal candidate should have strong knowledge of Windows and Linux server deployment, experience with automation tools, and a proactive approach to problem-solving.
Sales Finance Manager II
Company: Pinterest
Location: USA
Posted Jan 23, 2025
The job posting is for a Sales Finance Business Partnering Manager role, where the successful candidate will act as the miniCFO for sales divisions, drive goal-setting, revenue insights, and performance management, and partner with sales leaders to improve P&L. The role involves translating complex data into actionable insights, identifying trends, and consulting on strategic business decisions. The ideal candidate should have a Bachelor's degree in a relevant field or 7+ years of experience in sales finance, investment banking, consulting, or a related quantitative field. They should be well-experienced in providing strategic advice to senior sales leaders, have exceptional spreadsheet skills, and be able to multitask and deliver against timelines. The role requires in-office collaboration 12 times a quarter.
Customer Service Team Lead
Company: Clipboard Health
Location: USA
Posted Jan 23, 2025
The role of a Customer Service Team Leader involves coaching and mentoring team members to improve performance, maintaining high standards, and ensuring a positive customer experience. Key responsibilities include monitoring agent performance, providing frequent coaching, handling escalations, and setting SMART goals. The ideal candidate should have at least 2 years of coaching, team leader, and customer service experience, strong communication skills, a problem-solving mindset, and the ability to manage under pressure. The position is fully remote, requiring a minimum 15Mbps wired internet connection, i5 processor, 12GB RAM, a quiet working environment, and steady power and internet connection. The role operates 24/7 with a rotating roster, requiring overlap with EST/PST time zones and flexibility for weekend shifts.
Engineering Manager - Search Relevance
Company: Reddit
Location: USA
Posted Jan 23, 2025
Reddit is seeking an Engineering Manager to lead the team responsible for advancing search systems and developing Reddit Answers, an AI-driven search product. The role involves applying ML and AI techniques to improve search relevance, managing a diverse team, and aligning with company goals. Qualifications include 2+ years of team management, 5+ years of ML/Software Engineering experience, and expertise in search recommendation systems.
Startup Communications
Company: Stripe
Location: USA
Posted Jan 23, 2025
Stripe, a financial infrastructure platform for businesses, is seeking an experienced communications professional to join their team. The role focuses on elevating stories of startup and SMB users, demonstrating how Stripe enables economic growth. The communicator will work collaboratively with policy teams, design strategic communications narratives, and develop relationships with reporters and influencers. The ideal candidate will have stellar written and verbal communication skills, 8+ years of relevant experience, and a strong track record in creative startup storytelling campaigns.
Account Executive - SMB
Company: Figma
Location: USA
Posted Jan 23, 2025
Figma is seeking an Account Executive SMB to drive new business and manage relationships with key decision-makers. The role involves creating and managing a pipeline of SMB accounts, applying effective discovery and value-selling techniques, aligning with key decision-makers to identify business challenges, and leveraging opportunities for in-person meetings and networking. The ideal candidate will have experience closing sales for a software or SaaS business, consistently meeting pipeline generation targets, and managing high volume sales cycles. Experience selling to technical audiences and demonstrated ability to succeed in a changing environment are added pluses. Figma values continuous learning and development, encouraging applicants who may not perfectly align with the job description to apply.
Account Executive, Mid-Market
Company: Figma
Location: USA
Posted Jan 23, 2025
Figma is seeking an Account Executive MidMarket to drive sales and maximize revenue. The role involves building and nurturing relationships with key decision-makers, understanding complex business needs, and delivering innovative solutions. The successful candidate will create and manage a pipeline of MidMarket accounts, apply effective discovery and value-selling techniques, align with executives on business challenges, and conduct thorough analysis to create account plans. They will also manage a book of business, cocreate with cross-functional partners, and leverage opportunities to advance executive-level relationships. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.
Real Estate Program Manager
Company: Dropbox
Location: USA
Posted Jan 23, 2025
Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.
Strategic Communications Manager
Company: Grow Therapy
Location: USA
Posted Jan 23, 2025
The company is seeking a Strategic Communications Manager to lead cross-functional communications initiatives, manage events, and handle company messaging and press releases. The role involves collaborating with cross-functional teams to develop communications campaigns, maintain relationships with key media targets, and manage conferences and speaking engagements. The ideal candidate should have a minimum of 5 years of strategic or corporate communications experience, a background in healthcare, and storytelling skills. The salary range for this position is $110,000 - $140,000 USD.