Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Trial Master Files Representative

Company: Celerion

Location: USA

Posted Dec 11, 2025

Celerion seeks a Full-Time Trial Master Files Representative for a remote position, emphasizing clinical research expertise, document management skills, and collaboration. The role involves maintaining Trial Master Files, communicating with stakeholders, and adhering to regulatory standards. The company highlights values like Integrity, Trust, and Respect, while offering competitive pay and equal opportunity employment.

Manager - Security Operations & Engineering

Company: Daxko

Location: USA

Posted Dec 11, 2025

Daxko seeks a Security Operations Manager to lead security initiatives, with opportunities for growth and a comprehensive benefits package including remote work, flexible time off, and competitive compensation.

Senior Software Engineer - C++ - Exchange

Company: Kraken

Location: USA

Posted Dec 11, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, mission-focused team. The company emphasizes industry-leading security, crypto education, and worldclass client support, offering remote opportunities for experienced traders and developers with expertise in blockchain and high-performance systems.

Senior HRBP Manager - Engineering

Company: Twilio

Location: USA

Posted Dec 11, 2025

This job description highlights a Senior HRBP Manager role at Twilio with opportunities to shape talent strategies, collaborate with engineering leaders, and drive organizational growth. The position offers competitive compensation, benefits, and remote work flexibility, emphasizing impact and innovation in a dynamic product development environment.

Principal Product Manager - AI

Company: Webflow

Location: USA

Posted Dec 11, 2025

Webflow seeks a Principal Product Manager AI to lead their AI platform, driving innovation and growth. The role involves strategic leadership, collaboration, and shaping the future of web development with competitive benefits and remote flexibility.

Senior Manager - Engineering

Company: Red Cell Partners

Location: USA

Posted Dec 11, 2025

Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.

Staff Technical Lead

Company: HubSpot

Location: USA

Posted Dec 11, 2025

This job posting seeks a Staff Technical Lead to spearhead API development for HubSpot's data platform, emphasizing scalable systems and customer impact. The role combines hands-on engineering with leadership, offering competitive compensation and benefits aligned with HubSpot's innovation-driven culture.

Cloud Platform Architect

Company: Bugcrowd

Location: USA

Posted Dec 11, 2025

The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.

Vice President, Strategic Accounts - ICHRA

Company: Gravie

Location: USA

Posted Dec 11, 2025

Gravie seeks a VP Strategic Accounts to drive growth in the ICHRA market, offering competitive salaries, unique benefits, and a mission-driven culture focused on transforming healthcare access.

Engineering Manager - Core Voice Platform

Company: Vonage

Location: USA

Posted Dec 11, 2025

This job description outlines a Core Voice Manager role requiring leadership of global voice operations, expertise in SIP infrastructure, and collaboration with cross-functional teams. The position emphasizes reliability, security, and innovation in enterprise voice systems, with competitive benefits and career growth opportunities.

SWE II - Care Delivery (Full Stack)

Company: Grow Therapy

Location: USA

Posted Dec 11, 2025

The job posting highlights a role focused on enhancing therapeutic experiences through technology, offering competitive compensation and collaboration with a skilled team.

Software Engineer - Exchange - C++

Company: Kraken

Location: USA

Posted Dec 11, 2025

Kraken promotes crypto adoption with a global team focused on security and education. They offer roles in trading tech, emphasizing innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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