Outstanding Customer Experience Jobs in Washington DC

101,356 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

leading integrated digital solution platform simplifying small commercial insurance unparalleled customer experience

Manager, Customer Success

Company: Bold Penguin

Location: Washington DC

Posted Feb 27, 2025

Bold Penguin, a leading digital solution platform for small commercial insurance, is seeking a Manager of Customer Success. The role involves leading a team of Customer Success Managers to provide exceptional customer experiences, fostering long-term relationships, and driving revenue retention. The ideal candidate should have a Bachelor's degree, 3+ years of leadership experience, and 6+ years in the insurance industry. They must possess excellent communication skills, experience in team management, and a deep understanding of the insurance landscape. The role requires proactive support, strategy implementation, cross-functional collaboration, and regular reporting to the Director of Customer Success. The company offers competitive compensation, progressive benefits, and a results-focused culture.

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travel health insurance retirement plan

Travel Surgical Technologist - $2,380 per week

Company: IDR Healthcare

Location: Spokane, Washington

Posted Feb 19, 2025

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travel

Travel CT Technologist - $2,334 per week

Company: National Staffing Solutions-Surgical Services

Location: Everett, Washington

Posted Feb 19, 2025

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travel 401(k) dental insurance

Travel Nurse RN - Med Surg - $2,005 per week

Company: Genie Healthcare

Location: Washington, District of Columbia

Posted Feb 19, 2025

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travel life insurance mileage reimbursement

Travel CVOR Technologist - $2,968 per week

Company: Nurse First

Location: Spokane, Washington

Posted Feb 19, 2025

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hospital acute care facility per diem

Per Diem / PRN Surgical Technician - $32-52 per hour

Company: Valley Medical Center

Location: Renton, Washington

Posted Feb 19, 2025

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travel vision insurance

Travel Physical Therapist - $1,721 per week

Company: Host Healthcare

Location: Spokane Valley, Washington

Posted Feb 19, 2025

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hospital research academic

Travel Nurse RN - Med Surg - $2,520 per week

Company: ECU Health

Location: Washington, North Carolina

Posted Feb 19, 2025

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contract travel day shift

Travel Nurse RN - CDU - Clinical Decision Unit - $1,729 per week

Company: Advantis Medical

Location: Everett, Washington

Posted Feb 19, 2025

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staffing agency travel prn

Travel Nurse RN - Med Surg - $2,429 per week

Company: TotalMed Staffing

Location: Bellevue, Washington

Posted Feb 19, 2025

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staffing agency travel prn

Travel Nurse RN - ED - Emergency Department - $1,879 per week

Company: GLC On-The-Go

Location: Everett, Washington

Posted Feb 19, 2025

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contract travel 401(k)

Travel Physical Therapist - $1,925 per week

Company: Centra Healthcare Allied

Location: Lacey, Washington

Posted Feb 19, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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