Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Senior Web Developer - Microsoft C#, ASP.Net, .Net Core, SQL

Company: Axxum Technologies

Location: Washington DC

Posted Jan 26, 2025

Cycurion Inc. is seeking a Senior Web Developer with strong cybersecurity and web development skills for a new web security portal project. The ideal candidate should have at least 8 years of experience, proficiency in C, ASP.Net, Net Core, SQL, OAuth2, and Azure DevOps. The role requires onsite work in Springfield, Illinois for the first 30 days, then transitioning to a remote-work schedule. The company offers a competitive benefits package and is committed to diversity, equity, and inclusion.

Lead Functional Consultant - ORACLE FUSION HCM CLOUD

Company: Axxum Technologies

Location: Washington DC

Posted Jan 26, 2025

The Lead Functional Consultant for Oracle Fusion HCM Cloud is responsible for driving the business analysis function of the CPS ERP Modernization Program. This role involves leading project and application support teams to deliver high-quality systems solutions for the implementation of Oracle Fusion HCM-related cloud services. The consultant will work closely with the Talent department to analyze as-is and to-be states, define data conversion and integration requirements, and facilitate workshops on key design decisions. They will also own the green field implementation of Oracle Fusion HCM ERP cloud, gather detailed functional and technical requirements, and conduct fit-gap analysis. The consultant will be involved in the evaluation and selection of third-party partners, educate the talent team on best practices, and drive a cadence of regression testing for each quarterly product release cycle.

​​​​​​​Lead .Net Developer

Company: Axxum Technologies

Location: Washington DC

Posted Jan 26, 2025

The company is seeking a highly skilled Senior Software Developer with extensive experience in SQL, VB6, VB.NET, C, and web application development. The role involves enhancing and modernizing existing applications, designing and building new solutions, and ensuring optimal performance and scalability. The ideal candidate will bring technical expertise, leadership, and a commitment to delivering high-quality solutions in a collaborative environment. Key responsibilities include designing, developing, and maintaining applications, developing and implementing web applications, modernizing legacy systems, leading application projects, collaborating with cross-functional teams, integrating applications with external systems, customizing existing applications, optimizing application performance, conducting code reviews, developing test plans, implementing CICD pipelines, and creating technical documentation.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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