Outstanding Customer Experience Jobs in Washington DC

101,391 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Sales Manager

Company: Centric Business Systems, Inc.

Location: Washington DC

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is seeking a Sales Manager. The role involves managing a team of sales executives, driving sales strategy, attracting and retaining talent, and exceeding sales objectives. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in sales. UBEO offers a competitive compensation package and an excellent benefits package, including medical, dental, vision, life insurance, and a 401K plan with match.

Travel Nurse RN - ICU - Intensive Care Unit - $2,362 per week

Company: Wellspring Nurse Source

Location: Yakima, Washington

Posted Jan 22, 2025

Wellspring Nurse Source is recruiting a travel nurse RN for a 13-week assignment in Yakima, Washington's ICU. The ICU RN will provide specialized care to critically ill patients, managing life support systems, administering medications, and collaborating with interdisciplinary teams. Key responsibilities include assessing patient needs, implementing care plans, monitoring complex medical equipment, and performing advanced clinical procedures. The RN will also educate patients and families, document care accurately, and maintain a safe environment. Qualifications include a BSN or ADN, valid RN license, BLS, and ACLS certifications. Wellspring Nurse Source, a nurse-owned company, offers comprehensive support to clinicians throughout their travel assignments.

Enterprise Analytics and Modeling - Risk Management - Senior Associate (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is seeking a Senior Associate for the Model Governance Solutions team. The role involves assessing and identifying potential model risks, driving adoption of the model governance framework, and working with key stakeholders. The ideal candidate will have 2 years of risk management experience, strong analytical skills, and the ability to work independently and collaboratively. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits and a dynamic work environment.

B2B Engagement Marketing Manager

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is hiring for an Enterprise, WP Intelligence & Professional Products Engagement Marketing Manager. The role involves leading strategic efforts to maximize engagement, drive usage, and enhance retention of B2B product consumers. The successful candidate will collaborate with cross-functional teams to design and execute comprehensive engagement strategies, utilizing data to inform and enhance digital marketing strategies. Key responsibilities include leading marketing campaigns, enhancing the customer journey, overseeing CRM strategies, and developing tailored engagement strategies for different cohorts. Requirements include a Bachelor's degree or equivalent experience, strong analytical skills, proficiency in data tracking tools, excellent project management skills, and a collaborative mindset. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD annually.

Leasing Consultant

Company: KETTLER

Location: Washington, DC

Posted Jan 22, 2025

Travel MRI Technologist - $2,451 per week

Company: TotalMed Allied

Location: Bellingham, Washington

Posted Jan 22, 2025

TotalMed Allied is advertising a travel job for an MRI Technologist in Bellingham, Washington. The position is for 13 weeks, with 40 hours per week, evening shifts. The pay package is competitive, offering top paying contracts and a tax-free stipend. TotalMed Allied is known for its high level of customer care, providing 24x7 concierge service and supporting travelers throughout their careers. The company is recognized as one of the top 10 agencies in recent traveler surveys.

Mortgage Credit Risk and Capital Analytics Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company that empowers millions of homeowners and renters by providing opportunities in the housing industry. The Mortgage Credit Risk and Capital Analytics Advisor role is a flexible hybrid position that involves advising on the application of mathematical models, advanced tools, and financial industry knowledge to business or financial data. The role requires 6 years of experience in risk assessment, management, and statistical methods. The ideal candidate should have a degree in Economics, Finance, or Statistics, and experience with mortgage credit analytics, economic capital, and GSE regulatory capital framework. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers comprehensive benefits.

Multi-Sport Program Leader - Washington D.C.: 2024-3277

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Summer Camps is seeking a Multi-Sport Program Leader to oversee, support, and coach a team of counselors. The role involves leading campers in various sports, games, and tournaments, and fostering their emotional, physical, and social development. The leader will also manage camper behavior, communicate with parents, and represent the Headfirst brand. The position requires first aid and CPR certification, ability to work in hot and outdoor environments, and commitment to a cell-phone free policy.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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