Outstanding Customer Experience Jobs in Washington DC

101,391 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Inside Account Executive (Public Sector)

Company: MongoDB

Location: Washington DC

Posted Nov 28, 2024

The job posting is for an Inside Account Executive role at MongoDB, focusing on sales strategy and customer adoption. The role requires experience in B2B sales, complex software sales, and strategic account-based selling. MongoDB offers a competitive salary range, benefits, and opportunities for growth and development.

Staff Engineer - SRE Platform

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Staff Engineer to build high-performance platforms and applications, with a focus on reliability, scalability, and continuous improvement.

Accounting Manager

Company: Rubris Inc.

Location: Washington DC

Posted Nov 28, 2024

Rubris is a company that is disrupting the industry, offering a unique opportunity to grow with a fast-growing company. The role of Accounting Manager is exciting, with a focus on financial operations and business success. The company values diversity and inclusivity, and offers a range of benefits and opportunities for professional development.

Senior Information System Security Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Cybersecurity Engineer position at CCG, requiring experience in ISSO/ISSE, cybersecurity, and DevOps. The role involves driving security innovation, implementing security controls, and ensuring compliance with cybersecurity requirements.

Staff Manager - Commercial Insurance Engineering (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Manager Commercial Insurance Engineering to build and manage a team of engineers, drive insurance business transformation, and leverage engineering excellence.

SharePoint Knowledge Management Specialist w active TS/SCI Poly

Company: Leidos

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a SharepointKnowledge Management Specialist at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience with Sharepoint, knowledge management, and data analysis, and offers a competitive pay range of $68,900 to $124,550.

Staff Risk Analyst, Fair and Responsible Banking

Company: SoFi

Location: Washington DC

Posted Nov 28, 2024

SoFi is a forward-thinking company that is transforming financial services for the better. They are looking for a results-driven leader with experience in Fair Lending regulations and analysis to join their team.

Staff Solutions Architect - Finance Data Systems (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking a Finance Data specialist to support the build out of a Finance Data Mart. The ideal candidate has deep Finance Systems experience and will work with multiple Finance and Technology leaders to support the build out of the company's Finance Data Mart.

Project Manager Assistant

Company: Pyrovio

Location: Washington DC

Posted Nov 28, 2024

The Project Management Assistant position provides support to Project Managers in the Electrical Transmission industry, requiring high-level interpersonal and organizational skills, proficiency in MS Suite, and experience in the Construction Industry.

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Senior Business Analyst position in the BizOps team at Capital One Shopping. The team is working on a new consumer product that seeks to change the way people buy things online. The ideal candidate is a well-rounded business athlete with strong analytical and technical skills.

Project Manager (Field)

Company: Ecosystem

Location: Washington DC

Posted Nov 28, 2024

Ecosystem is a company that believes in being accountable for results, with a focus on engineering and construction. They offer a comprehensive compensation and benefits package, a team-oriented work environment, and opportunities for professional growth.

Systems Engineer - MUST BE US Citizen With Active Secret or DHS clearance!

Company: EDC Consulting

Location: Washington DC

Posted Nov 28, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. They offer a rich corporate culture with driven and determined leadership in a dynamic environment. The company is an equal opportunity employer and has a strong focus on personal responsibility, accountability, and a strong work ethic.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages