Outstanding Customer Experience Jobs in Washington DC

101,391 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Administrative Assistant

Company: Axios

Location: Washington DC

Posted Nov 27, 2024

Axios is hiring administrative assistants to support their growing teams in their VA headquarters. The ideal candidate will have a proactive entrepreneurial spirit, strong organization skills, and a passion for Axios' mission.

Senior Staff Engineer-Payments Platform

Company: GEICO

Location: Washington DC

Posted Nov 27, 2024

GEICO is seeking experienced engineers to build a Payments Platform from the ground up, with a focus on technical excellence, psychological safety, and continuous improvement.

Senior SQL Database Administrator

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking a professional Senior SQL Database Administrator with experience in SQL, data flow, SSIS, SSRS, and SSAS. The job requires strong understanding and experience with data transformations, creation and configuration of SSIS connection managers, and experience with SQL Agent Jobs.

Director, Enterprise Solutions

Company: Brightspot

Location: Washington DC

Posted Nov 27, 2024

Brightspot is a leading content management system that enables content-focused teams to work smarter and faster. The company is looking for a Director of Enterprise Solutions to position and sell their best-in-class CMS platform to net new prospects and customers.

Application Developer (APEX)

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking an Application Developer APEX to support a Department of Defense customer. The position requires experience in application development, programming languages, and DoD clearance.

Data Science Manager - AI/ML

Company: Radiant Digital

Location: Washington DC

Posted Nov 27, 2024

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. The Practice Director will lead a team of high-performing employees and consultants, overseeing solution lifecycle execution, client and internal company projects, and supporting business development.

PSC Junior Recruiter

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Recruitment Associate/Junior Recruiter to provide administrative support in recruitment.

Front Desk Associate, Wisconsin Ave

Company: Equinox+

Location: Washington DC

Posted Nov 27, 2024

Equinox Group is a high growth collective of lifestyle brands that aim to maximize life. They are passionate about high performance living and believe in unleashing untapped potential. The company is looking for energetic and enthusiastic Front Desk Associates to join their team.

PSC Recruitment Specialist

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Recruitment Specialist to source, screen, and place candidates in various roles.

Printer Technician (SMIT Field System Admin II) - Onsite - Washington, DC

Company: CDW

Location: Washington DC

Posted Nov 27, 2024

The job description is for a Field System Administrator who will provide support to the SMIT Program, a multi-year program expected to run until September 2028. The role involves providing general support activities for print devices and video teleconferencing equipment, as well as leading and implementing complex and specialized projects. The job requires a high school diploma or equivalent, 3+ years of experience working with an OEM or third-party provider of printer repair services, and an active DOD Secret Clearance.

Senior Configuration Management Analyst

Company: Leidos

Location: Washington DC

Posted Nov 27, 2024

Leidos is looking for a Senior Configuration Management Analyst to join their team in Arlington, VA. The company offers a dynamic and collaborative environment, professional growth opportunities, and a chance to make a real impact. The job requires 4+ years of experience and a BS degree.

Senior Budget Data Analyst

Company: cBEYONData

Location: Washington DC

Posted Nov 27, 2024

cBEYONData is seeking a Senior Budget Data Analyst to support Federal clients. The Analyst will join a cross-functional team and perform various responsibilities including data gathering, consolidation, and strategic communications.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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