Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Senior US Field Marketer, Federal Civilian

Company: Cloudflare

Location: Washington, DC

Posted Nov 18, 2024

Cloudflare, a leading company in the Internet infrastructure field, is seeking a Sr. Manager, US Field Marketer for Federal and DOD. The role involves designing and driving high-impact pipeline generation programs, working closely with sales leaders, partner ecosystem, and product marketing organizations. The ideal candidate should have 7-10 years of experience in Federal & DOD marketing in a BtoB technology organization, preferably in cybersecurity or networking. They should possess a proven track record in field programs, Federal cybersecurity events, and event marketing. The role offers an opportunity to work with a diverse and inclusive team committed to building a better Internet, with initiatives like Project Galileo and 1.1.1.1.

Jr. Management Analyst - 100% Remote (REF1714L)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government. The company is seeking a Junior Management Analyst to support its team in enhancing organizational efficiency and effectiveness.

A Facility in WA Is Looking for a Locum Tenens Cardiologist WBY# JOB-2998452

Company: Weatherby Healthcare

Location: Olympia, Washington

Posted Nov 18, 2024

Weatherby Healthcare is offering a cardiology locum tenens position in Olympia, Washington. The role requires a BC or BE, ACLS certification, and the ability to perform general cardiology procedures inpatient and outpatient. Credentialing, DEA, and paid malpractice insurance are needed. Weatherby provides competitive compensation, 24-hour consultant access, and covers travel and housing expenses. The company, founded in 1995, is a leading expert in locum tenens staffing for healthcare professionals.

Senior Brand Strategist, Public Affairs

Company: The Washington Post

Location: Washington, DC

Posted Nov 18, 2024

The Senior Brand Strategist in Public Affairs at The Washington Post is a crucial team member in the Marketing department. This role involves developing innovative brand partnerships, creating media strategies, and crafting strategic platforms. The ideal candidate should be an expert in public affairs advertising, have a strong understanding of advocacy and corporate public policy, and be capable of working across multiple teams. Responsibilities include leading complex client proposals, utilizing research and data to support strategies, and creating engaging visual presentations. Qualifications include 7+ years of experience in public affairs advertising, strong relationship-building skills, and proficiency in Microsoft Office and Google Drive. The Post offers comprehensive benefits and a competitive salary range of $91,800.00 - $153,000.00 USD annually.

Multifamily Risk - Asset Management - Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 18, 2024

Fannie Mae is seeking a Multifamily Risk - Asset Management - Lead Associate to support a portfolio's vision and strategic objectives. The role involves evaluating, documenting, and communicating risk of assigned Watchlist loans, engaging with internal and external stakeholders, and leading portfolio progress analysis. The ideal candidate will have 4+ years of Multifamily or Commercial Real Estate experience, strong analytical skills, and proficiency in Microsoft Applications. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits package.

Jr. Technical Writer - 100% Remote (REF1713A)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government. They are looking for a detail-oriented Junior Technical Writer with at least 1 year of experience to join their team. The ideal candidate will create clear and concise technical documentation and collaborate with technical teams to ensure accuracy and clarity.

PA needed in Washington for Cardiovascular/Cardiothoracic Surgery coverage CPH# JOB-2999110

Company: CompHealth

Location: Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Physician Assistant for Cardiovascular/Cardiothoracic Surgery coverage in Washington. The role involves performing various procedures, inpatient rounding, and working alongside 2 surgeons and 4 PAs. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The position requires a current DEA and WA state license or willingness to obtain it. Shifts are four 10-hour days, Monday-Friday, with one weekend of call per month.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Nov 18, 2024

DaVita, an Italian term meaning 'giving life', is seeking a Registered Nurse for a hospital position in Washington, D.C. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training may take place in a facility other than the assigned home facility. The nurse will work in a dynamic environment, providing specialty nephrology care in various settings like ICU, CCU, ED, and more. The position offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. DaVita is a clinical leader with the highest percentage of facilities meeting or exceeding CMS's standards.

Gynecology Oncologist and Pelvic Surgeon (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 18, 2024

Swedish Medical Group is recruiting a Gynecology/Oncologist and Pelvic Surgeon for their team, focusing on gynecological care, pelvic surgery, and oncology. The role involves serving multiple locations in the Seattle area. The practice is recognized for high performance and has completed over 7,000 robotic surgeries. They actively participate in research studies and have a dedicated team for patient care and physician development. The compensation is between $421,178 and $611,222 per year, including incentives. Swedish Medical Group is part of Swedish Health System, a comprehensive health network with a strong reputation for medical research and innovation.

Property Manager

Company: Bozzuto

Location: Washington, DC

Posted Nov 18, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional living experiences for residents and foster a welcoming work environment for their employees. The Property Manager role is a leadership position requiring a strong background in property management, excellent communication skills, and a commitment to Bozzuto's core values. In return, Bozzuto offers competitive compensation, comprehensive health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive, diverse workplace culture.

Senior Full Stack Software Engineer

Company: Leidos

Location: Washington, DC

Posted Nov 18, 2024

Leidos is looking for a skilled Sr. Full Stack Software Engineer with a DEVSECOPS background to join their team at the White House. The successful candidate will be responsible for leading the transformation of the current development environment, designing and implementing secure solutions, and managing CI/CD strategies. They will also need to review and debug technical issues, assist with process development, and perform integrated quality assurance testing. The role requires an active TS/SCI clearance, a Bachelor's Degree in Computer Science or related field, and at least 12 years of experience in system administration, cybersecurity, and software development. Proficiency in JavaScript, jQuery, Bootstrap, REST API, .NET, Visual Studio, SharePoint Designer Workflows, SPFX, Node.js React, JSON, HTML/CSS, XML, and extensive experience in designing and automating security tools and processes are essential.

Jr. Computer Systems Analyst - 100% (REF1711P)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in areas such as Agile application development, Enterprise Data Management, and Program Management. The company values collaboration, ethics, and a commitment to excellence.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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