Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Account Technical Leader

Company: IBM

Location: Beijing, CN

Posted Dec 17, 2025

This role as an Account Technical Leader at IBM involves collaborating with clients on complex solutions, requiring technical expertise in cloud technologies and strong communication skills. IBM offers growth opportunities and a supportive culture.

Full stack Software Developer – Product Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This job description outlines a Fullstack Software Developer role involving full-stack development, collaboration with cross-functional teams, and technical expertise in modern frameworks and cloud technologies. It emphasizes engineering excellence, agile practices, and contributions to product innovation.

FullStack Developer (AWS)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 17, 2025

This role offers opportunities to work in IBM's innovation centers, contributing to hybrid cloud and AI solutions for global clients. Responsibilities include software development, problem-solving, and collaboration with industry leaders. Required skills involve cloud computing, code analysis tools, and system design, with a focus on innovation and career growth.

Recruiter

Company: IBM

Location: Hyderabad, IN

Posted Dec 17, 2025

IBM's CHQ functions emphasize teamwork, innovation, and career growth. The recruitment role involves managing the hiring lifecycle, sourcing candidates, and ensuring a positive candidate experience while supporting business needs through strategic hiring practices.

Application developer - DevOps Internship

Company: IBM

Location: Giza, EG

Posted Dec 17, 2025

The text promotes a DevOps Intern role at IBM Consulting, emphasizing hands-on experience with cloud technologies, collaboration with experts, career growth opportunities, and contributions to real client projects. It highlights a supportive culture, learning resources, and the potential to drive innovation through DevOps and cloud automation.

SAP FI Team Leader

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation through SAP expertise, and career growth opportunities. The role involves strategic SAP FI solutions, technical delivery, and working within IBM's ecosystem to drive client impact.

Learning Portfolio and Project Manager

Company: IBM

Location: MADRID, ES

Posted Dec 17, 2025

This job description outlines a Learning Consultant role at IBM focused on managing global learning programs, collaborating with cross-functional teams, and driving talent development. The position emphasizes opportunities for impact, innovation, and career growth within a supportive culture.

Application Developer-SAP UX

Company: IBM

Location: Kolkata, IN

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI projects. It highlights required skills, development prospects, and the company's focus on client impact and employee empowerment.

Infrastructure Specialist-AWS Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise with opportunities for professional development and impactful solutions.

Package Consultant-Workday Benefits & Compensation

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI initiatives, and the implementation of Workday systems. It outlines responsibilities such as aligning business requirements, conducting workshops, and supporting client projects, while highlighting required certifications and skills.

Application Database Administrator

Company: IBM

Location: San Francisco, US

Posted Dec 17, 2025

This job posting seeks an IBM DB2 zOS Application Database Administrator with expertise in database administration, replication technologies, and specific technical skills. The role requires experience with Db2 for zOS architecture, system performance tuning, and Q Replication using IBM Infosphere Data Replication IIDR. Educational qualifications include a High School Diploma or GED, with a preference for a Bachelor's Degree.

DevOps Engineer – Product Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This job description outlines a DevOps Engineer role requiring expertise in CICD pipelines, containerization, cloud platforms, and automation tools, emphasizing collaboration and operational excellence.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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