Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

AI Developer - Experienced

Company: IBM

Location: Kochi, IN

Posted Dec 17, 2025

This job posting describes a role in Kochi India focused on AI and data engineering for digital transformation. Responsibilities include building AI agents, developing data pipelines, and collaborating globally. Required skills involve Python, SQL, and data pipeline experience. The position offers opportunities to impact business outcomes through innovative solutions.

Data Scientist Intern: 2026 - Research Triangle Park

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 17, 2025

This text describes an internship opportunity at IBM's Business Platform Transformation, highlighting roles in AI and data science with collaborative environments, professional development, and impactful projects. It outlines responsibilities involving machine learning, strategic planning, and project management, along with required technical skills and soft skills.

Package Consultant-SAP Ariba SLP

Company: IBM

Location: KARACHI, PK

Posted Dec 17, 2025

The text outlines job responsibilities related to customer needs analysis, solution design, and sales support. It details required education, technical expertise, and preferred skills such as business process development and quantitative analysis. The role emphasizes collaboration, client relationship building, and staying updated with procurement solutions.

Package Consultant-Oracle HCM Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This text promotes an Oracle Cloud Consultant role at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. It highlights working with global clients on hybrid cloud and AI solutions, along with technical expertise requirements and preferred qualifications.

Application Developer-Edge & Network Cloud

Company: IBM

Location: Gurgaon, IN

Posted Dec 17, 2025

The text highlights opportunities in IBM Cloud, emphasizing career growth, innovation, and technical development. It outlines roles involving product development, collaboration, and expertise in cloud technologies, with requirements including certifications and experience in networking and automation.

SAP BTL Lead

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

IBM Consulting offers career opportunities focused on client relationships, hybrid cloud, and AI innovation. The culture emphasizes growth, collaboration, and technical expertise in roles like Application Developer and Security Administrator.

Data Engineer Machine Learning

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

The text describes job responsibilities related to designing data systems, maintaining infrastructure for machine learning models, and required qualifications such as a bachelor's degree and specific technical skills. It also mentions preferred postgraduate studies in data.

Data Engineer - Data Platforms - Azure

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description outlines a Data Engineer role focused on building scalable data platforms on Microsoft Azure, designing ETL pipelines, and developing analytics solutions. The position requires expertise in Azure tools, SQL, Power BI, and data governance, with opportunities to collaborate across industries and deliver impactful cloud-native solutions.

Consultant Oracle Cloud PPM

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves delivering Oracle Cloud PPM projects, leading solution development, and supporting client success through expertise in finance, technology, and process optimization.

SAP Advanced Variant Configuration (AVC) Lead

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description highlights a role in IBM Consulting's SAP Advanced Variant Configuration team, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and responsibilities involving configuration modeling, governance, and integration with business processes. The position requires expertise in SAP modules and offers flexibility to work from anywhere in the US.

SAP FI Consultant - Group Reporting (Hana)

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the role's focus on delivering high-quality SAP HANA implementations. It highlights the importance of technical expertise, industry knowledge, and working within IBM's delivery centers to drive technological adoption and client success.

Microsoft Dynamics 365 CE - Developer

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This role involves developing CRM solutions and collaborating with teams to enhance client projects, requiring expertise in Dynamics 365 and Power Platform.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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