Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Financial Analyst

Company: IBM

Location: Mexico City, MX

Posted Dec 16, 2025

IBM Consulting offers a career focused on client collaboration and innovation, with opportunities for growth and impactful projects in hybrid cloud and AI. Responsibilities include financial analysis, strategic planning, and cross-functional teamwork.

Package Specialist-Oracle EPM

Company: IBM

Location: Pune, IN

Posted Dec 16, 2025

IBM Consulting offers career growth through client collaboration and innovation. The role involves technical expertise in HFM and FDMEE, with focus on delivering solutions and ensuring project success.

Electrical Engineer

Company: IBM

Location: Yorktown Heights, US

Posted Dec 16, 2025

This job description outlines the responsibilities of an Electrical Engineer supporting electrical design and operations in critical facilities. Key duties include maintaining electrical infrastructure reliability, managing maintenance tasks, ensuring compliance with safety codes, and collaborating with vendors. The role requires 8+ years of experience, technical expertise in electrical systems, and strong communication skills.

Sr Engineering Manager, Security Engineering

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description outlines a Sr Manager role focused on vulnerability management and compliance automation for HashiCorp's products. The position requires leadership in security programs, collaboration with cross-functional teams, and expertise in cloud-native architectures. Key responsibilities include designing security tools, managing risk posture, and contributing to strategic planning.

Consultant - SAP FICO/MM/SD/PP/EWM/TM/ABAP

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, leadership opportunities, and professional growth through SAP expertise and technology platforms. It highlights strategic roles, team leadership, and skill development in a supportive ecosystem.

Package Specialist-SAP HANA FIN FI

Company: IBM

Location: Kolkata, IN

Posted Dec 16, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and technical expertise. It outlines responsibilities involving SAP implementation and requires extensive experience with SAP FICO and global team collaboration.

Digital Security - Senior Managing Consultant

Company: IBM

Location: Riyadh, SA

Posted Dec 16, 2025

This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.

Endpoint Security SME

Company: IBM

Location: Pune, IN

Posted Dec 16, 2025

This job description outlines a role in IBM Consulting focused on security expertise, collaboration with global teams, and driving innovation in hybrid cloud and AI solutions. Responsibilities include managing endpoint security tools, SIEM analysis, threat intelligence, and maintaining compliance while fostering long-term client relationships.

Spark Cluster Admin

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description highlights a senior role in Spark cluster administration with opportunities for growth and collaboration. The position emphasizes technical expertise in Apache Spark, OpenShift, and DevOps practices, along with career development through onboarding and continuous learning. IBM's focus on innovation and digital transformation is presented as a key driver for success.

System Development Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text highlights India Systems Development Lab's contributions to technology innovation and outlines a Java + ReactJS full stack developer role with responsibilities spanning frontend/backend development, DevOps, and technical mentorship.

Digital Professional - CONTRACTOR CONVERSION

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 16, 2025

IBM promotes innovation and positive impact through technology. The role involves quality assurance, testing, and collaboration to ensure product excellence.

Early Associates Internship: Strategy & Transformation

Company: IBM

Location: MADRID, ES

Posted Dec 16, 2025

This job opportunity at IBM Consulting offers a career focused on hybrid cloud and AI transformation, emphasizing collaboration with global clients and organizational change strategies. Candidates will support HR transformation projects, requiring analytical skills, bilingual proficiency, and a proactive attitude.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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