Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-Experience FullStack

Company: IBM

Location: NO City, BR

Posted Dec 15, 2025

This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.

Procurement Mfg Engineer for DS8K product

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This text describes a Procurement Manufacturing Engineer role involving supplier support, quality assurance, engineering changes, and new product introductions. It outlines responsibilities, required skills, and qualifications for the position.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

This job description outlines an SAP Consultant role at IBM Consulting, emphasizing collaboration on innovative projects, skill development, and global customer success. Responsibilities include leading SAP solutions, integrating technologies, and working with cross-functional teams. Requirements highlight expertise in SAP integration and cloud platforms, with preferred qualifications in Agile methodologies and project management.

ServiceNow Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.

Corporate Strategy Summer Consultant – 2026 Internship

Company: IBM

Location: New York, US

Posted Dec 15, 2025

IBM seeks innovative professionals to drive transformative change, offering opportunities to shape strategies and impact businesses through emerging technologies while fostering collaboration and problem-solving in a dynamic environment.

UX Design intern

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

This text outlines a UX design internship opportunity at IBM Studios Budapest, requiring collaboration with cross-functional teams, design research, and adherence to design systems. It details responsibilities like user testing, information architecture, and agile methodologies, while specifying educational requirements and work expectations.

Package Specialist-SAP HANA Basis

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This job description outlines a role in IBM Consulting's Client Innovation Centers, requiring technical expertise in SAP upgrades, database migrations, and system monitoring. It specifies educational qualifications, professional experience, and preferred certifications for senior consulting positions.

Business Transformation Consultant - Commerce Transformation

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.

Data Engineer

Company: IBM

Location: Heredia, CR

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires data engineering expertise and involves working with advanced technologies to deliver impactful results.

Application Architect – EHS, Quality & PLM Systems

Company: IBM

Location: San Francisco, US

Posted Dec 15, 2025

This job description outlines an Application Architect role at IBM Consulting, focusing on designing enterprise systems, ensuring compliance with regulations, and collaborating with global clients. The position offers remote work flexibility and emphasizes innovation in hybrid cloud and AI solutions.

Selection Specialist

Company: IBM

Location: Gurgaon, IN

Posted Dec 15, 2025

This job description highlights IBM's mission-driven approach to work, emphasizing innovation, problem-solving, and collaboration. It outlines a role focused on talent acquisition, candidate management, and employer branding, with requirements including experience in recruitment, ATS proficiency, and diversity initiatives. The text promotes a dynamic and impactful career opportunity within a tech-forward organization.

Quality Engineer-Data

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications such as a bachelor's degree and SQL proficiency.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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