Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-SAP HANA Analytics

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This role offers opportunities to work with clients on SAP solutions, focusing on innovation and growth, requiring expertise in SAP Hana Analytics and collaboration skills.

Python Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities to innovate in hybrid cloud and AI. It highlights technical expertise, professional growth, and a culture of curiosity and empathy, while outlining required skills like Python and data platforms.

Governance & Enablement Officer

Company: IBM

Location: Bucharest, RO

Posted Dec 15, 2025

IBM's Marketing Communications and Corporate Social Responsibility team drives innovation and compliance, focusing on AI ethics, data privacy, and governance. The role emphasizes operational excellence, clear communication, and enabling teams through training and policy development.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include leading SAP solutions, collaborating globally, and requiring extensive SAP integration experience.

SAP SD Support Engineer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for professional growth. It highlights responsibilities involving SAP systems, technical expertise, and cross-industry projects aimed at enhancing business effectiveness.

Application Database Administrator-Oracle Enterprise Applications

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients to deliver high-quality solutions, technical expertise in SAP and Oracle technologies, and requirements for extensive industry experience. The position involves strategic solution development, comprehensive delivery, and proficiency in specific technical skills.

Package Specialist-SAP SCM SD

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP systems, team collaboration, training skills, and specific educational qualifications. It emphasizes technical proficiency and experience in SAP support projects.

Intern 2026: AI-based forecasting of molecular interactions

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM Research emphasizes innovation and problem-solving in technology development. The internship focuses on analyzing Wnt protein interactions using machine learning, requiring expertise in Python and high-performance computing. The role involves collaborative research, data analysis, and contributing to scientific publications.

Package Consultant-SAP HANA FIN FSCM

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a role in IBM Consulting focused on SAP implementation, project leadership, and client collaboration, requiring 8-12 years of experience and technical expertise in areas like configuration and testing.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: Ciudad Autónoma De Buenos Aires, AR

Posted Dec 15, 2025

The text describes IBM Consulting's role focusing on innovation, client collaboration, and professional growth opportunities. It emphasizes technical expertise, career development, and working on impactful projects with global clients.

Human Resources Intern - 2026

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM aims to improve the world through technology by solving industry challenges. The role involves HR expertise, collaboration, problem-solving, and a positive attitude.

Package Consultant-Microsoft Dynamics 365 Customer Engagement

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with clients, innovative solutions, and required technical skills in Dynamics 365 and project management.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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