Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Cytogenetic Analyst

Company: labcorp

Location: Remote

Posted Dec 13, 2025

Labcorps seeks a remote Cytogenetic Analyst for a full-time role with benefits like medical, dental, and 401k. Responsibilities include FISH analysis and chromosome testing. Requirements include a degree, experience, and ASCP certification. Apply by November 11, 2025.

Engineering Manager - MapGPT

Company: Mapbox

Location: USA

Posted Dec 13, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.

Sales Representative

Company: Viatris

Location: Remote

Posted Dec 13, 2025

This job posting highlights Viatris' commitment to empowering healthcare through innovative solutions and a positive work environment. The Sales Representative role emphasizes making an impact through customer engagement, territory management, and leveraging partnerships. The company offers competitive salaries, comprehensive benefits, and a supportive culture recognized as a top employer, fostering inclusivity and employee growth.

Enterprise Account Executive Western

Company: Versaterm

Location: U.S. (Remote)

Posted Dec 13, 2025

Versaterm promotes public safety solutions through innovation and customer success, offering job opportunities for Account Executives to drive growth and improve community safety.

GM - AI Foundation

Company: Spotify

Location: North America

Posted Dec 13, 2025

Spotify's Personalization team develops AI-driven experiences to enhance user engagement. They seek a leader to advance personalized recommendations and maintain their position as a tech innovator.

Clinical Training Lead

Company: Form Health

Location: USA

Posted Dec 13, 2025

This job description outlines the Clinical Training Lead role at Form Health, emphasizing responsibilities like designing onboarding programs, developing training materials, and collaborating across teams. It highlights qualifications and expectations for ensuring standardized, high-quality clinical training while supporting organizational growth and scalability.

Fraud & Payments Risk Specialist

Company: Baselane

Location: Remote

Posted Dec 13, 2025

Baselane seeks a Fraud and Payments Risk Specialist to enhance fraud detection and protect their platform. The role involves analyzing transactions, mitigating risks, and collaborating across teams. The position offers competitive compensation, equity, and comprehensive benefits in a remote-first environment.

Senior Product Manager

Company: Immersive

Location: UK

Posted Dec 13, 2025

Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.

Solutions Engineer

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.

Mid C# Fullstack Developer

Company: Zipdev

Location: Remote

Posted Dec 13, 2025

Zipdev is seeking a Mid C Fullstack Developer to join their remote team, focusing on backend development, API integration, and digital advertising solutions. The role offers flexible work arrangements, professional growth opportunities, and competitive benefits including remote work, health care reimbursement, and learning bonuses.

Group Copy Supervisor (must have pharma agency exp)

Company: EVERSANA

Location: Remote

Posted Dec 13, 2025

EVERSANA INTOUCH is a global life sciences marketing agency focused on patient care and innovation. They emphasize diversity, offer competitive roles like Group Copy Supervisor, and prioritize inclusive hiring practices while combating recruitment fraud.

People Operations Business Partner

Company: Reserv

Location: Remote

Posted Dec 13, 2025

Reserv is an insurtech company focused on automating claims processes with AI and automation. They seek a People Operations Business Partner to create a supportive employee experience, emphasizing strategic HR partnerships, performance management, and remote-first culture. The role offers competitive benefits including health insurance, 401k matching, and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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