Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Principal Product Manager - Search

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading location platform offering tools for businesses and developers. They seek a Principal Product Manager to drive innovation in geospatial solutions, emphasizing collaboration and customer success.

Personal Injury Protection (PIP) Adjuster

Company: Reserv

Location: USA

Posted Dec 12, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a detail-oriented Personal Injury Protection Resolution Specialist. The role involves investigating claims, collaborating with teams, and improving processes while emphasizing growth, empathy, and tech-driven solutions. The company offers competitive benefits, remote work flexibility, and a focus on innovation, diversity, and reducing administrative burdens for adjusters.

Account Executive - Government & Healthcare

Company: Canva

Location: UK

Posted Dec 12, 2025

This job description highlights a senior sales role at Canva focused on expanding enterprise solutions for UK government agencies. The position offers opportunities to work on impactful projects with a supportive team, along with benefits like equity packages, flexible leave, and a collaborative work environment.

AI Engineer

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

This job posting outlines a Software Development and AI Engineering role with responsibilities including AI application development, cloud platform management, and collaboration with cross-functional teams. It highlights competitive compensation, comprehensive benefits, and opportunities for growth, while also detailing technical requirements and security clearance expectations.

Staff Software Engineer

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The job description highlights remote opportunities requiring expertise in Java/Golang, AWS, and microservices architecture with a focus on security and compliance.

Program Manager

Company: ReflexAI

Location: USA

Posted Dec 12, 2025

ReflexAI seeks a Program Manager to lead a global social impact initiative, offering competitive compensation, remote flexibility, and opportunities to drive innovation in AI-driven solutions. The role emphasizes cross-functional collaboration, strategic leadership, and alignment with core values of impact and inclusion.

Senior Agile Scrum Master

Company: Blackbaud

Location: India

Posted Dec 12, 2025

This job description outlines a Scrum Master role focused on agile project management and SAFe practices. The position emphasizes collaboration, continuous improvement, and delivering high-quality solutions. It highlights a supportive agile environment, flexible work arrangements, and opportunities for professional growth.

Talent Acquisition Partner - Technology

Company: Canva

Location: Australia

Posted Dec 12, 2025

This job description highlights a recruitment role focused on managing technology hiring processes, delivering exceptional candidate experiences, and building diverse talent pipelines. The position emphasizes working with Canva's Technology Talent Acquisition Team to shape inclusive hiring practices while offering opportunities to contribute to innovative projects and a supportive workplace culture.

Compliance & Legal Officer

Company: Gcore

Location: Poland,Lithuania,Cyprus

Posted Dec 12, 2025

Gcore seeks a Compliance and Legal Officer to manage regulatory compliance, data protection, and legal operations. The role involves working with global partners and ensuring adherence to EU, US, and UK regulations. Benefits include flexible work and global opportunities.

Vice President of Sales

Company: Alopex Powered by ShiFox

Location: USA

Posted Dec 12, 2025

This job posting highlights a leadership opportunity in a growing remote care management organization with competitive compensation, flexibility, and impactful roles. The position offers remote work flexibility, collaborative culture, and direct influence on company growth, attracting candidates with strong sales and leadership experience.

Power Automate Desktop Specialist

Company: Data Meaning

Location: USA

Posted Dec 12, 2025

This job posting seeks a Power Automate Desktop Specialist to design, develop, and deploy RPA solutions that streamline manual processes. The role involves migrating RPA solutions from legacy platforms, integrating systems, and supporting adoption across teams. Qualifications include a bachelor's degree, Microsoft certification, and experience with RPA migration. Preferred skills include knowledge of Power Apps, Power BI, and other RPA tools. The position emphasizes collaboration, innovation, and delivering high-quality automation solutions in a global team environment.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Dec 12, 2025

ApprovalMax is growing with a £10 million investment, expanding its Money Out automation capabilities and seeking product research professionals. The company emphasizes automation, compliance, and scaling while offering competitive benefits and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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