Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-SAP FIN PS-Capital Accounting

Company: IBM

Location: Ahmedabad, IN

Posted Dec 12, 2025

This job description outlines a role at IBM Consulting involving SAP FI PS implementation, project leadership, testing, and technical expertise requirements. It details responsibilities, educational qualifications, and preferred experience in SAP configuration and system solutions.

Application Architect-SAP HANA Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

IBM Consulting offers career growth through collaborative innovation, client-focused solutions, and technical expertise in hybrid cloud and AI projects. The role emphasizes long-term relationships, strategic problem-solving, and professional development opportunities within a supportive ecosystem.

Senior Consultant SAP RTR GL

Company: IBM

Location: No City, US

Posted Dec 12, 2025

This job description highlights a career in IBM Consulting focused on SAP RTR GL Analyst roles, emphasizing collaboration with clients, configuring SAP systems, ensuring financial accuracy, and working within robust technology platforms to deliver innovative solutions.

Project Manager Finance

Company: IBM

Location: Bedford, CA

Posted Dec 12, 2025

This job posting outlines responsibilities related to project financial management, including budgeting, forecasting, and reporting. It specifies required and preferred qualifications such as education, security clearance, and technical skills. The text emphasizes collaboration between hiring managers and recruiters while detailing experience and proficiency requirements.

Consultor SAP FI ACM (Advanced Credit Management)

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This text describes a career opportunity in IBM Consulting, focusing on implementing SAP solutions and working with clients globally. It highlights collaboration, innovation, and expertise in credit management, emphasizing career growth and technical skills development.

Integration Architect-Hybrid Integration

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

This job description outlines a role as an Application Security Consultant at IBM, focusing on software development cycles, security compliance, and risk management. The position requires technical expertise in SaaS applications, security baselines, and incident response planning.

Security Consultant - SIEM L3

Company: IBM

Location: Mumbai, IN

Posted Dec 12, 2025

This text describes a career in IBM Consulting emphasizing longterm client relationships, collaboration with industry visionaries, and opportunities for career growth. It outlines key responsibilities involving cybersecurity platforms like XSOAR, XDR, and XSIAM, along with required technical expertise in areas such as automation, network analysis, and cloud security.

Talent Acquisition - Selection Specialist (Fixed Term)-ELH

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description highlights IBM's recruitment role as a Recruiting Selection Specialist, emphasizing opportunities to lead in technology, solve complex problems, and contribute to innovative projects. It outlines responsibilities, required skills, and a positive work environment with growth potential.

Package Specialist-SAP HANA Basis

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

This job description outlines a role requiring technical expertise in SAP and related technologies, with responsibilities including backup/recovery, system monitoring, and project support. It specifies educational qualifications and experience in areas like SAP upgrades, HANA migration, and database management.

Business Value Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

The text describes a professional role requiring collaboration with cross-functional teams, development of value propositions, ROI analysis, and expertise in IBM solutions. It outlines responsibilities involving coaching sales teams, creating business cases, and maintaining industry knowledge, along with educational and certification requirements.

Support Technician SAP LE-SHP

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, career growth opportunities, and contributions to client success through innovation and technology adoption.

AI Engineer Intern

Company: IBM

Location: Antwerpen, BE

Posted Dec 12, 2025

This internship offers professional growth, mentorship, and hands-on AI project experience at IBM, enhancing skills and career prospects.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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