Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: Pune, IN

Posted Dec 10, 2025

This role involves working in IBM's delivery centers, developing partnerships, and requiring Oracle Cloud experience. Responsibilities include technical solutions, testing, and training. Candidates need a bachelor's degree and 5+ years of relevant experience.

Site Reliability Professional

Company: IBM

Location: Pune, IN

Posted Dec 10, 2025

This job description highlights a Site Reliability Engineer role at IBM with responsibilities in system monitoring, troubleshooting, deployment, and security. It emphasizes growth opportunities, collaborative environments, and required skills in automation, Linux, and cloud technologies.

Package Consultant-SAP HANA SCM QM

Company: IBM

Location: Ahmedabad, IN

Posted Dec 10, 2025

This job description outlines a role in IBM Consulting focused on integrating packaged technology solutions for clients, with emphasis on SAP implementation and quality management processes. The position requires expertise in SAP HANA, cross-module integration, and business process understanding, along with educational qualifications ranging from a bachelor's to master's degree.

Event Streams Site Reliability Engineer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 10, 2025

The text describes a Site Reliability Engineer role at IBM's Cloud PaaS team in Dublin, highlighting opportunities to work on cutting-edge cloud infrastructure, leadership in cloud technology, and collaboration with industry experts. It emphasizes required skills in Kubernetes, Kafka, Terraform, and DevOps tools, while showcasing IBM's commitment to innovation and global-scale solutions.

Estágio em Tributos Indiretos

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 10, 2025

This internship at IBM Consulting offers career growth through client collaboration, skill development, and diverse responsibilities like research and analysis in a supportive environment.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This text describes a career opportunity at IBM Consulting, highlighting collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-industry projects. It emphasizes strategic SAP solutions, customer success, and career development in a dynamic environment.

人事/Human Resource Professional

Company: IBM

Location: Tokyo, JP

Posted Dec 10, 2025

The text describes a career in IBM HR focused on fostering trust, employee engagement, and workplace growth. It highlights collaboration with global teams, professional development opportunities, and a culture of innovation and inclusion. Roles involve supporting organizational growth, managing HR operations, and participating in transformation projects.

RHPAM BAMOE CP4BA Delivery Consultant

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This role offers career growth and collaboration opportunities, focusing on delivering world-class solutions and positive impact through technical expertise and client partnerships.

Client Experience Manager - Sports Entertainment

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

IBM leverages technology to enhance sports and entertainment experiences, focusing on event strategy, client engagement, and global partnerships. The role requires strategic thinking, project management, and compliance expertise to drive business objectives.

Data Engineer-Data Platforms

Company: IBM

Location: Hyderabad, IN

Posted Dec 10, 2025

This job description outlines a Big Data Engineer role at IBM Consulting, involving development of data solutions, infrastructure management, and collaboration with data scientists. It lists required skills in Hadoop, Spark, Python, and cloud technologies, along with preferred qualifications like DevOps experience and advanced degrees.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 10, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful software development. It highlights roles in designing scalable solutions and working within IBM's ecosystem.

SWE: Toward Autonomous Data Management with AI Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

IBM Research offers an internship focused on developing autonomous data management systems using AI and large language models. The role involves working with foundation models, knowledge graphs, and generative AI tools for DataOps. Ideal for students in computer science with experience in AI, programming, and data systems, the opportunity emphasizes innovation and real-world impact in a collaborative environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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