Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Senior Service Associate role at IBM Consulting, focusing on benefits administration, compensation processes, and digital transformation initiatives. The position requires expertise in HR systems, SAP HRMS, and strong analytical skills, while emphasizing collaboration with clients and internal teams to ensure accurate payroll and benefits management.

Network and Computer Systems Administrator Apprentice

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

The text promotes IBM's apprenticeship program as an opportunity to grow professionally, solve complex problems, and develop skills through hands-on experience. It emphasizes collaboration, learning, and career advancement while outlining requirements and program structure.

Full Stack Developer

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job description highlights opportunities for growth in innovative cloud technologies at IBM, emphasizing career development and impactful projects.

Separations & Off-boarding Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text outlines job responsibilities for an offboarding process manager, detailing tasks like managing documentation, liaising with stakeholders, and using Excel. It also lists required qualifications and preferred skills, emphasizing attention to detail and compliance with legal deadlines.

Application Consultant-DevOps

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in DevSecOps, and the impact of improving hybrid cloud and AI initiatives. It outlines role responsibilities, required skills, and the importance of innovation in technology adoption.

CA:GEN Java Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on transforming code and data through collaboration with global clients, emphasizing hybrid cloud and AI innovations, team growth, and delivering practical IT solutions for impactful change.

Data Scientist Intern (16 months, September 2026)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM's Data Scientist internship offers opportunities to work on large-scale systems and AI projects, requiring skills in Python, AI trends, and technical writing. It emphasizes growth and innovation in a collaborative environment.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This job description outlines a Data Engineer role at IBM involving innovation, technical expertise, and collaboration. Responsibilities include data analysis, predictive modeling, and working with tools like Python and Spark. Required skills include DBT, ETL tools, and programming languages, with preferences for advanced technical experience and teamwork.

Package Consultant-Oracle Industry Solutions

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a consulting role at IBM focusing on client collaboration, innovation, and technical expertise. It highlights opportunities to work on global projects, solve complex business problems, and leverage IBM's technology platforms. The role requires specific technical skills and experience with Oracle and Agile methodologies.

Intern 2026: CMOS Circuit Design Intern – Quantum Computing Applications

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Research seeks a CMOS circuit design intern to contribute to quantum computing systems, requiring expertise in analog/mixed-signal design and tools like Cadence, with a focus on innovation and problem-solving.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on client collaboration, technical expertise, and innovation in hybrid cloud and AI solutions. It highlights opportunities to work with industry visionaries, deliver technical expertise globally, and contribute to impactful projects through strategic partnerships and technology platforms.

Gerente RH

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes an HR leader role at IBM Consulting, emphasizing collaboration, digital transformation, career growth, and impactful work. It highlights required skills and qualifications for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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