Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-Cloud FullStack

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in microservices and Angular. It offers career growth and collaboration with IBM's technology leader.

Technical Specialist Intern 2026 (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 09, 2025

The text describes an internship opportunity at IBM Consulting, emphasizing career growth, hands-on experience with cutting-edge technologies, and professional development. It highlights collaboration with industry leaders, skill-building through diverse projects, and a supportive learning environment. Requirements include academic qualifications, technical expertise, and adaptability in a fast-paced consulting environment.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and career growth through strategic partnerships and technology platforms. It emphasizes impactful work with innovative companies and sales expertise in IBM's ecosystem.

Product Manager, Product Success (ALM-Maximo, MREF, Envizi)

Company: IBM

Location: Dublin, IE

Posted Dec 09, 2025

This job description outlines a Product Manager role focused on demo system setup, synthetic data creation, and technical sales support. Key responsibilities include collaborating with cross-functional teams, maintaining scalable environments, and aligning datasets with customer use cases. Required skills involve cloud infrastructure knowledge, synthetic data tools, and cross-functional collaboration abilities.

Data Scientist for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights opportunities for career growth at IBM through collaboration with clients, innovation in hybrid cloud and AI solutions, and leveraging IBM's technology portfolio. It emphasizes creativity, problem-solving, and a supportive work culture that fosters professional development.

Digital Sales Specialist Industries Market

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

The text promotes a Digital Sales Specialist role at IBM, emphasizing career growth, collaborative teamwork, and impactful contributions to clients. It highlights opportunities for professional development, innovative problem-solving, and making a significant business impact through technology solutions.

Procurement Operations Supplier Onboarding and Vetting Specialist (Spanish Speaking - late shift)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

This job posting outlines roles in procurement operations, focusing on supplier onboarding, vendor management, and system support. It details responsibilities like contract management, procurement processes, and collaboration with teams, along with required skills and qualifications.

Big Data Engineer with Spark

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting seeks a Data Engineer with Spark expertise to develop software solutions in IBM's delivery centers. Responsibilities include writing scalable code, designing solutions, debugging applications, and implementing security measures. Required skills involve Apache Spark, Docker, Kubernetes, and ETL processes, with preferred experience in Kafka and GitLab.

Quality & Escalations Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

IBM seeks seasoned professionals for a new cloud-native AI product, emphasizing innovation, testing, and automation in a collaborative environment with growth opportunities.

Data Engineer - STUDENT CONVERSION

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 09, 2025

IBM Consulting's Associate Program offers global opportunities for professional growth, technical expertise, and innovation in hybrid cloud and AI solutions. The role emphasizes collaboration with clients, continuous learning, and leveraging advanced technologies to drive impactful outcomes.

Technical Sales Specialist- Security and Networking

Company: IBM

Location: Petach Tikva, IL

Posted Dec 09, 2025

IBM's job posting highlights opportunities to lead in technology, solve complex problems, and collaborate with clients. The role involves driving customer adoption of IBM's automation solutions, building technical credibility, and influencing decision-making through expertise in infrastructure delivery and emerging technologies.

Application Developer-SAP ABAP

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and career growth opportunities. It outlines responsibilities like feature development, stakeholder collaboration, and continuous learning, along with educational and technical requirements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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