Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior IT Network Operations Specialist (Guadalajara)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description outlines a Senior IT Network Operations Specialist role requiring expertise in network monitoring, troubleshooting, and security. The position involves collaboration with cross-functional teams, compliance with standards, and on-call support for critical incidents. Qualifications include a bachelor's degree, CCNA certification, and experience with networking technologies.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a Senior Process Analyst role at IBM Consulting, emphasizing global client collaboration, digital transformation, and career growth opportunities. It outlines responsibilities in financial accounting, risk management, and technology integration, while promoting a culture of innovation and continuous learning.

Entry Level Product Manager 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes an Offering Manager role at IBM, emphasizing innovation, cross-functional collaboration, and technology-driven problem-solving. It highlights responsibilities like product strategy, market leadership, and teamwork, while showcasing the company's passion for impactful solutions. The role requires entrepreneurial skills and expertise in cloud computing, with a focus on delivering high-quality products.

Package Consultant-Workday HCM & Compensation

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive impactful solutions. It highlights the role's focus on technical expertise, strategic partnerships, and professional growth through skill development and client engagement.

Accounts Receivables Professionals

Company: IBM

Location: Naga City, PH

Posted Dec 09, 2025

IBM seeks an Order to Cash Practitioner to handle customer orders, credit management, and billing. The role involves collaboration, problem-solving, and contributing to innovative projects in a dynamic environment.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in cloud development. It outlines responsibilities like leading projects, maintaining cloud environments, and requires skills in Java, Spring Framework, and cloud platforms.

Senior Application Architect - SAP

Company: IBM

Location: HELSINKI, FI

Posted Dec 09, 2025

The text outlines an SAP Architect role with responsibilities in designing SAP solutions, integration strategies, and business processes. It emphasizes collaboration, innovation, and growth opportunities within IBM Consulting, highlighting required skills and certifications.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and opportunities for impactful work through strategic partnerships and technology platforms.

Manufacturing Professional Poughkeepsie, New York

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

This role requires technical expertise in hardware integration, independent judgment, and experience in MFG processes. Candidates must have a high school diploma, 2+ years of experience, and strong communication skills.

SAP Principal Functional and Solution Consultant - Manufacturing

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This text describes a senior SAP Manufacturing Consultant role requiring 12+ years of experience in SAP S4HANA implementations, expertise in defense manufacturing processes, and proficiency with SAP modules like PP, MM, and QM. The position involves solution design, compliance enablement, program delivery, and integration with CAD/PLM systems, with emphasis on operational excellence and data security.

Entry Level Technical Solution Specialist 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes an IBM internship opportunity emphasizing innovation, collaboration, and problem-solving in advanced technology environments. It highlights roles involving enterprise systems, hybrid cloud environments, and working with cutting-edge IBM Z technology, requiring skills in computer science, networking, and container platforms.

Tech Lead - Defence

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers a supportive work environment with career growth opportunities, training programs, and a focus on innovation. The role involves DevOps expertise and collaboration with diverse teams to drive technological advancements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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