Outstanding Customer Experience Jobs

1,747,892 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Microsoft Power Platform Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities like designing Power Platform solutions, leading technical teams, and managing international projects. Required skills include Power Platform development, data integration, and team leadership.

Apptio_Field Marketing Manager

Company: IBM

Location: Chiyoda, JP

Posted Dec 09, 2025

This job description outlines the role of a Field Marketing Manager at Apptio, emphasizing cultural values like openness and customer focus. The position requires experience in B2B marketing, event management, and collaboration with cross-functional teams. It highlights both required and preferred qualifications while showcasing opportunities for growth in the Japanese market.

Technicien en Électronique

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility emphasizes employee growth, offers competitive benefits, and seeks skilled technicians for high-tech manufacturing roles with security clearances.

Package Consultant-Workday HCM & Compensation

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive impactful solutions. It highlights the role's focus on technical expertise, strategic partnerships, and professional growth through skill development and client engagement.

Entry Level Technical Support Professional

Company: IBM

Location: Bellevue, US

Posted Dec 09, 2025

This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in cloud development. It outlines responsibilities like leading projects, maintaining cloud environments, and requires skills in Java, Spring Framework, and cloud platforms.

Delivery Consultant, GDPS

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 09, 2025

The text describes a career opportunity at IBM Technology Expert Labs, emphasizing worldclass services, collaborative culture, and positive impact. It outlines responsibilities involving client engagements, technical expertise, and travel requirements, while highlighting growth potential and experiential learning environments.

Customer Solutions Engineer

Company: IBM

Location: Bellevue, US

Posted Dec 09, 2025

IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.

Endpoint Security Engineer

Company: IBM

Location: Taguig City, PH

Posted Dec 09, 2025

This job description outlines the responsibilities and requirements for a Security Specialist role focusing on designing, implementing, and managing secure web gateway and cloud access security solutions. The position demands expertise in cybersecurity, integration with enterprise security controls, and collaboration with various teams to ensure secure operations. Required qualifications include a bachelor's degree, 5+ years of cybersecurity experience, and specific certifications.

Backend-developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text promotes IBM Cloud's innovative environment and opportunities for a Full Stack Developer role, emphasizing collaboration, growth, and cutting-edge technology. It highlights required skills in Go, REST APIs, and cloud-first practices, while showcasing IBM's leadership in cloud technology and end-to-end solutions.

Package Specialist-SAP SCM WMS

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving SAP solution implementation, technical expertise in warehouse management, and requirements for education and experience in SAP systems. It details responsibilities, required qualifications, and preferred skills for client-facing consulting work.

SAP Principal Functional and Solution Consultant - Manufacturing

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This text describes a senior SAP Manufacturing Consultant role requiring 12+ years of experience in SAP S4HANA implementations, expertise in defense manufacturing processes, and proficiency with SAP modules like PP, MM, and QM. The position involves solution design, compliance enablement, program delivery, and integration with CAD/PLM systems, with emphasis on operational excellence and data security.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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