Outstanding Customer Experience Jobs

1,747,892 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer - AWS Cloud Full Stack

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights technical expertise requirements and the impact of strategic problem-solving in a supportive ecosystem.

Senior Java Developer

Company: IBM

Location: Vilnius, LT

Posted Dec 09, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud and AI, and professional growth through agile teams and innovative projects. It outlines required skills in Java, cloud platforms, and DevOps, while highlighting the impact of contributing to client success and technological advancement.

ITスペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights opportunities for career growth at IBM, emphasizing collaboration with clients, innovative solutions using IBM technologies, and professional development. It outlines responsibilities across various industries and technical domains, requiring expertise in software development, cloud services, and automation while offering support for skill advancement.

Oracle Cloud Projects & Grants (PPM) Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a job role in IBM Consulting focused on Oracle ERP Cloud project management, requiring expertise in hybrid cloud and AI solutions. It outlines responsibilities like configuring systems, conducting gap analysis, and leading client workshops, while emphasizing collaboration with global clients and adherence to project timelines.

Application Developer-Process Management (BPM)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Data Engineer role at IBM Consulting, highlighting opportunities to work with global clients, leverage data for innovation, and contribute to hybrid cloud and AI advancements. It outlines responsibilities involving data management, BPM tools, and integration with enterprise systems, along with educational and technical requirements for the position.

Associate Package Consultants Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes IBM Consulting internships as opportunities for professional growth, innovation, and impactful career development through collaborative projects and mentorship programs.

Internship Program - 2026 Colombia 1H

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's internship program emphasizes collaboration, innovation, and career growth, offering opportunities to work on real projects and connect with a global community of interns and professionals.

Procurement Professional-SC

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM's Procurement team offers career growth and collaboration opportunities, focusing on contract management and global agreements. The role involves working with clients and suppliers, requiring expertise in sourcing and ERP systems.

PCIe IO Development Engineer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job posting seeks a PCIe IO Engineer with expertise in PCIe protocols, Ethernet/FibreChannel adapters, and system debugging. Requirements include a bachelor's degree, strong technical skills in firmware/hardware troubleshooting, and experience with test equipment. Preferred qualifications involve advanced knowledge of Linux, scripting, and high-speed interfaces.

Consultor SAP: One Exposure from Operations

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and technical expertise in SAP systems. It outlines responsibilities involving data management, configuration, and integration across financial modules, emphasizing strategic partnerships and technology platforms.

General Accounting - Subject Matter Expert

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a job role at IBM's Consulting Client Innovation Centers, outlining responsibilities for a Processing Lead position. It details daily tasks related to financial processes, system maintenance, and team leadership, along with required qualifications such as a bachelor's degree in accounting or finance and experience in accounting principles. The role emphasizes accuracy, compliance, and continuous improvement in a dynamic work environment.

Java Software Engineer

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers extensive career growth opportunities, a supportive culture, and comprehensive benefits including training, flexible working, and industry certifications. The role emphasizes collaboration, technical expertise, and innovation in a dynamic environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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