Outstanding Customer Experience Jobs

1,747,892 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Quantum EDA Junior Developer

Company: IBM

Location: Yorktown Heights, US

Posted Dec 09, 2025

IBM Quantum is hiring for a quantum hardware design team role involving tool development, collaboration with diverse teams, and required skills in Python, Linux, and software engineering. The position emphasizes creating user-friendly tools for quantum computing hardware and working within an EDA ecosystem.

Source to Pay Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting requiring expertise in Oracle ERP systems, supplier lifecycle management, and cloud procurement. The position emphasizes collaboration with global clients, strategic partnerships, and process improvements within a professional services environment.

Storage Product Manager (Forecasting & Pricing) - Early career

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description outlines a Product Manager role focused on storage business forecasting, pricing strategies, and cross-functional collaboration. It highlights required analytical skills, financial modeling expertise, and collaboration with supply chain and finance teams. The position offers high-impact opportunities in a data-driven environment with growth potential.

SAP Consultant

Company: IBM

Location: Seoul, KR

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and professional growth. It outlines required SAP expertise, analytical skills, and client-facing experience, while emphasizing a culture of evolution and empathy.

OpenShift System Engineer (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a System Engineer role at IBM, emphasizing technical expertise, innovation, and collaboration with clients. It lists required skills like IT architecture, cloud technologies, and automation tools, along with preferred qualifications such as advanced German and English proficiency.

Associate Application Developer - Entry Level (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 09, 2025

The text promotes IBM Consulting's Associate Developer role, emphasizing career growth opportunities, global collaboration with innovative companies, and technical expertise development through mentorship and cutting-edge technology. It highlights professional development, problem-solving impact, and working with advanced tools like AI and cloud platforms.

Technical Delivery Manager

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers extensive career growth opportunities, a supportive work environment, and diverse benefits including training programs, flexible working arrangements, and industry certifications. The role emphasizes innovation, leadership in cloud transformation, and collaboration with senior stakeholders.

Site Reliability Engineer - Internship 2026

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

IBM's SRE role offers growth in innovative AI cloud solutions, requiring skills in DevOps, scripting, and collaboration with global teams. The position emphasizes problem-solving, technical expertise, and career development through IBM's learning platform.

Software Developer - Python Developer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

This job posting highlights opportunities to work on cutting-edge AI-powered cloud-native software solutions at IBM. The role involves developing high-quality Python services for MCP protocol implementation, multitenancy features, and A2A agent integration. It emphasizes collaboration with distributed teams, strict code quality standards, and expertise in technologies like FastAPI, SQLAlchemy, and Redis.

Sourcing Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a sourcing support professional role with responsibilities across procurement operations, category management, contract administration, and stakeholder coordination. It requires 4-6 years of experience in procurement and proficiency in ERP systems and Microsoft Office Suite.

Senior Change Manager for Saudi

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

The job seeks a senior change manager with 15+ years in ERP implementations, leading complex projects and driving business growth through strategic leadership and team development.

Package Specialist-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers requiring technical expertise, configuration management, and experience with SAP CPI. It specifies educational qualifications, communication skills, and project experience in end-to-end implementations.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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