Outstanding Customer Experience Jobs

1,747,959 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work through strategic partnerships and technology platforms.

Software Engineer - OpenRAG FullStack

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.

Azure Cloud FullStack - Public Sector/Defence

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers career growth opportunities, extensive training, and a supportive environment for professionals in hybrid cloud and AI. The role emphasizes innovation, collaboration, and technical expertise with Azure cloud services. Benefits include career development, work-life balance initiatives, and diversity programs.

Infrastructure Specialist-Red Hat Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving technical expertise in delivering solutions for public and private sector clients. Responsibilities include designing mobile solutions, continuous improvement through agile frameworks, and implementing emerging technologies. Requirements emphasize Kubernetes, OpenShift, Docker, and cluster management skills, with preferred qualifications including advanced degrees and specific industry experience.

Software developer

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

IBM seeks a skilled Software Developer to join their innovative team, working on AI-powered cloud-native solutions with opportunities for growth and collaboration. The role involves developing enterprise asset management products using agile methodologies and advanced AI techniques, requiring expertise in Python, machine learning, and large language models.

(Kaohsiung) Technical Support Representative (ETL)

Company: IBM

Location: Kaohsiung, TW

Posted Dec 09, 2025

IBM Consulting offers career growth through collaborative data solutions, innovation in hybrid cloud and AI, and opportunities to impact global clients. The role emphasizes technical expertise, cross-functional teamwork, and continuous learning within a supportive ecosystem.

Senior DevOps Engineer - Defence

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers extensive career development opportunities, a supportive culture, and innovative benefits like flexible working arrangements and maternity returners schemes. The role emphasizes hybrid cloud expertise, leadership growth, and collaboration with industry leaders.

SAP Solution Architect / Senior Consultant

Company: IBM

Location: Praha, CZ

Posted Dec 09, 2025

This text promotes an IBM Consulting career emphasizing global collaboration, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines roles requiring SAP expertise, solution design, and cross-module integration, highlighting a proactive and impactful work environment.

Technical Consultant-Cloud Security Services

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role as an Application Security Consultant at IBM, focusing on managing SaaS configurations, ensuring compliance, and maintaining security protocols. Responsibilities include risk assessment, incident response, and evaluating new applications. The position requires a bachelor's degree and expertise in security practices.

Entry Level Hardware and Systems Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes IBM's hardware engineering roles, highlighting opportunities to design and innovate next-generation compute systems. It outlines responsibilities such as developing mechanical/thermal components, testing prototypes, and collaborating across engineering disciplines. The job requires expertise in CAD tools, programming languages, and materials development, with emphasis on innovation and problem-solving in high-performance systems.

セキュリティー・コンサルタント

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technology platforms. It outlines responsibilities in security projects, required expertise in security consulting and Japanese skills, and emphasizes a culture of curiosity and problem-solving.

IBM Data Integration & Intelligence Senior Delivery Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused teamwork, and professional development opportunities while outlining technical expertise requirements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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