Outstanding Customer Experience Jobs

1,748,233 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

HR onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The Onboarding Specialist role involves coordinating pre-onboarding activities, ensuring compliance, and creating a positive employee experience. Key responsibilities include managing documentation, facilitating onboarding sessions, and supporting new hires' integration into the company.

Oracle Cloud ORC Functional Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.

セキュリティ・プロジェクトマネージャ/アーキテクト/テクニカルス ペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on security systems and innovation, emphasizing collaboration with global clients, technological advancement, and professional growth opportunities. The role involves managing security projects, leveraging expertise in SIEM, SOAR, and network security, while fostering a culture of curiosity and creativity.

Security Consultant-Infrastructure Security

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This text describes a Cloud Security Engineer role requiring expertise in cloud security compliance, CSPM tools, and security policies. It outlines responsibilities such as monitoring cloud environments, conducting security reviews, and implementing best practices. The position demands technical certifications, experience with AWS/Azure, and proficiency in security frameworks.

Sr. Security Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves securing HashiCorp's software supply chain, collaborating with security teams, and offers growth opportunities in a dynamic environment.

Senior Technical Account Manager - Storage

Company: IBM

Location: BRISBANE, AU

Posted Dec 09, 2025

This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.

DevOps Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

This job posting seeks DevOps Engineers to build and maintain a CICD pipeline for IBM container products. Responsibilities include implementing pipeline operations, collaborating with teams, automating processes, and providing technical support. Requirements emphasize experience with DevOps tools, scripting languages, and cloud technologies.

SRE

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

IBM Consulting offers roles focused on innovation, client collaboration, and technical expertise in hybrid cloud and AI, emphasizing growth and impactful solutions.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.

金融業界担当セールスコンサルタント

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This role involves consulting and sales for insurance clients, leveraging IBM's technology to drive digital transformation and career growth opportunities through collaboration and innovation.

Security GRC Analyst - HashiCorp

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights IBM's commitment to innovation and customer solutions, emphasizing opportunities in cloud-native AI technologies and security roles. It outlines responsibilities in GRC programs, IAM management, and compliance frameworks, while showcasing the company's global impact and collaborative team environment.

Technology Sales Leader- Horizon Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

The text outlines the role of a Technology Sales Leader at IBM, focusing on driving client strategies, fostering growth through partnerships, and leveraging expertise to achieve business objectives. It emphasizes collaboration, innovation, and long-term value creation for clients.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages