Outstanding Customer Experience Jobs

1,748,233 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Sales Development Rep, Apptio - Japan - SDR

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job posting seeks a Sales Development Representative in Japan to support Apptio's enterprise sales efforts. The role involves lead generation, outbound outreach, and collaboration with marketing and field sales teams. Candidates must have 5+ years of IT industry experience, CRM proficiency, and strong communication skills. Apptio emphasizes its culture of transparency, customer focus, and innovation in technology investment management solutions.

Application Developer-Java & Web Technologies

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This role offers opportunities to work with global clients on innovative projects, emphasizing career growth and technical expertise in hybrid cloud and AI solutions. The position highlights collaboration with industry visionaries, strategic partner ecosystems, and advanced technology platforms while requiring strong technical skills in Java, Spring, and Hibernate.

Internship: SAP Consultant in Guadalajara, Mexico

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

The text promotes an IBM Consulting internship offering career growth, client collaboration, and technical expertise. It highlights required qualifications and benefits of the program.

Oracle Cloud HCM Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, training, inclusive culture, and benefits like flexible working and certifications. It highlights roles in Oracle Cloud HCM with technical expertise requirements and a focus on innovation.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: Mysore, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation. It highlights the role's focus on solving client problems, building trust, and leveraging IBM's technology platforms for impactful outcomes.

Project Manager-Application Operations

Company: IBM

Location: Taipei, TW

Posted Dec 09, 2025

IBM Software careers offer opportunities to lead innovative projects, collaborate in agile teams, and drive cloud-native solutions with growth potential.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. The role emphasizes long-term relationships, strategic partnerships, and career growth opportunities through technology platforms and mentorship. Responsibilities include vendor management, invoice processing, and compliance with SLAs, requiring technical expertise and adaptability.

Package Specialist-SAP Ariba

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It emphasizes technical skills in SAP versions, system setups, and integration with cloud services.

Quantum Engagement Lead - United States

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Quantum promotes collaboration with partners and institutions to advance quantum computing. The role emphasizes partnership success, innovation, and strategic initiatives while requiring strong project management and technical expertise.

Associate Application Consultant-AWS Cloud

Company: IBM

Location: Singapore, SG

Posted Dec 09, 2025

The text promotes IBM Consulting's Associate Program, emphasizing professional growth, global client collaboration, and opportunities to work on innovative technologies. It highlights career development, technical skills training, and the impact of solving complex client challenges through a culture of curiosity and continuous learning.

Senior Data Scientist - Artificial Intelligence

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Senior Data Scientist role at IBM Consulting, emphasizing technical leadership, cross-functional collaboration, and innovation in AI initiatives. The position requires expertise in machine learning, data governance, and cloud technologies, with opportunities for career growth and impactful client work.

Senior Application Architect – Digital Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Senior Application Architect role focused on defining and delivering PLM/Digital Engineering solutions, requiring technical leadership, mentoring, and expertise in Siemens Teamcenter. It emphasizes architectural design, system integration, and innovation in complex projects.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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