Outstanding Customer Experience Jobs

1,748,643 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Infrastructure Specialist-Azure DevOps

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a job role at IBM Consulting involving technical expertise delivery to public and private sector clients. It outlines required qualifications including education, DevOps experience, and technical skills in tools like Kubernetes, Docker, and Azure cloud. The role emphasizes ownership, problem-solving, and collaboration in innovation centers.

IT Business Analyst - Compliance (f/m/x)

Company: IBM

Location: Lancy, CH

Posted Dec 09, 2025

This text describes a senior IT Business Analyst role at IBM Consulting, highlighting career growth opportunities, technical expertise in compliance projects, and benefits like training and global collaboration. It emphasizes innovation, client impact, and professional development in a dynamic tech environment.

Application Developer-DevOps

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, requiring technical expertise in automation, Ansible, and scripting. It highlights collaboration with clients, innovation, and professional growth opportunities.

Front-End Software Development Lead/Manager

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

The Carbon Design System is IBM's open-source design system promoting consistent digital experiences. The role involves leading frontend development, managing teams, and advancing web standards with a focus on accessibility and scalable solutions.

Intellectual Property Intern

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes IBM Research's mission to innovate and shape the future of technology through problem-solving and impactful solutions. It outlines roles focused on patent monetization, market research, and supporting business development, while emphasizing a culture of growth, innovation, and technical expertise in computer science and engineering fields.

Streaming Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, innovation, and contributions to impactful projects. Responsibilities include ensuring system stability, collaborating on open-source initiatives, and maintaining high uptime for customers.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and impactful solutions for innovative companies.

WebSphere Application Server (WAS) Admin

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

The text describes an IBM job role requiring expertise in WebSphere and HTTP Server administration, emphasizing technical skills and innovation in client solutions. It highlights opportunities to lead in technology and solve complex problems.

Package Consultant-SuccessFactors Payroll

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI initiatives, emphasizing collaboration with global clients and technical expertise in SAP payroll systems. It highlights opportunities for impactful work and professional growth while detailing specific technical requirements and experience expectations.

DevOps Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM seeks a DevOps Engineer to contribute to innovative cloud infrastructure projects, emphasizing collaboration, growth, and technical expertise in a dynamic environment.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Deputy Manager role in IBM's Record to Report R2R domain, emphasizing collaboration with innovative companies, career growth opportunities, and technical expertise in accounting processes. It highlights IBM's commitment to professional development and strategic partnerships.

Senior Azure FullStack Developer - Healthcare Sector

Company: IBM

Location: London, GB

Posted Dec 09, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment. It highlights benefits like training programs, career development, and a culture of collaboration. The role involves working on cloud and AI solutions for healthcare clients, with requirements for technical expertise and certifications.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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