Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Streaming Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native software solutions at IBM, emphasizing collaboration on large-scale systems and contributions to open-source projects. The role involves enhancing Apache Pulsar, working with distributed technologies like Cassandra, and participating in a fast-paced environment focused on developer experience and scalability. Required expertise includes systems programming, distributed systems, and SDLC processes, with preferences for experience with Pulsar or Kafka.

Data Scientist Intern 2026 (Lansing, MI)

Company: IBM

Location: Lansing, US

Posted Dec 09, 2025

This text promotes IBM Consulting's internship program, emphasizing career growth opportunities, skill development, and a supportive environment for professionals seeking to advance their careers through hands-on experience with cutting-edge technologies and mentorship.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth. It highlights collaboration with industry visionaries, strategic partner ecosystems, and mentorship programs. The role emphasizes HR processes, technical expertise, and communication skills for success in a dynamic work environment.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving technical expertise delivery, partnership development, and Oracle application implementation. It specifies required qualifications, experience in cloud applications, and technical skills in areas like PLSQL and performance tuning.

Package Consultant-SAP BTP

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This role involves working in IBM's delivery centers to deliver SAP solutions, collaborate with clients, and drive innovation through technical expertise and skill development opportunities.

Package Consultant-Workday Benefits & Compensation

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and technical expertise in developing rulesets and workflows. It outlines responsibilities, required education, and technical skills needed for the role.

Application Architect

Company: IBM

Location: Toronto, CA

Posted Dec 09, 2025

The text describes a job role requiring an architect with expertise in Microsoft Azure, fullstack development, and cloud technologies. It outlines technical skills, education requirements, and preferred qualifications for the position.

Package Specialist-SAP HANA FIN CO

Company: IBM

Location: Shenzhen, CN

Posted Dec 09, 2025

This job description outlines a role as an SAP FICO Consultant in IBM Consulting, focusing on implementing and configuring SAP Finance and Controlling modules in brownfield environments. It emphasizes collaboration with clients, technical expertise in SAP systems, and requirements for a bachelor's degree, relevant certifications, and experience with SAP modules like MM, SD, and RISE with SAP. The position also highlights teamwork, communication skills, and adaptability in dynamic environments.

Delivery Consultant - Cloudera

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused collaboration, and professional development opportunities within a supportive and experiential work environment.

Sourcing Professional – Direct & Research for Healthcare & Life Sciences

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description seeks a procurement professional with expertise in healthcare and life sciences sourcing, emphasizing strategic sourcing, regulatory compliance, cross-functional collaboration, and technology proficiency. Requirements include a bachelor's degree, 10-15 years of experience in pharmaceutical sectors, and knowledge of FDA GMP/ISO standards.

Network Solution Consultant

Company: IBM

Location: Hong Kong, HK

Posted Dec 09, 2025

This text describes the role of a network solution architect at IBM, outlining responsibilities such as planning and designing networks, collaborating with stakeholders, and required skills like analytical thinking and leadership. It also lists certifications and preferred experiences for the position.

AI Application Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, system design, data architecture leadership, and required technical expertise in areas like machine learning and generative AI.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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