Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

[2026 Internship] Security Specialist-SOC 보안관제 및 침해사고 대응

Company: IBM

Location: Seoul, KR

Posted Dec 09, 2025

The text describes an IBM Consulting internship offering opportunities to work with cutting-edge technologies, collaborate with global teams, and gain skills for career growth. It highlights roles in cybersecurity, project participation, and professional development through mentorship and training programs.

Product Manager - IBM Storage

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM's infrastructure solutions and job opportunities, emphasizing innovation, collaboration, and growth. It highlights roles involving market research, product strategy, and teamwork, while outlining required skills and a supportive work environment.

Integration Architect

Company: IBM

Location: Vilnius, LT

Posted Dec 09, 2025

This text describes a role at IBM Consulting Client Innovation Center focusing on hybrid cloud and AI solutions. It outlines responsibilities like leading proof-of-concept projects, collaborating with cross-functional teams, and developing technical expertise. The job requires skills in cloud platforms, integration patterns, and containerization technologies, with opportunities for innovation and professional growth.

Oracle Cloud Service Logistics Consultant

Company: IBM

Location: London, GB

Posted Dec 09, 2025

IBM CIC offers career growth opportunities, training programs, and a supportive culture focused on innovation and skill development. The role emphasizes collaboration, client impact, and professional advancement through cloud and AI technologies.

Benchmarking Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing its role in driving a paradigm shift in productivity. It describes a job opportunity for skilled engineers to contribute to benchmarking and development of cutting-edge technologies, highlighting both technical expertise and strategic collaboration requirements.

Quality Engineer-Functional

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

The text describes a job role involving testing and quality assurance in IBM's delivery centers, with responsibilities including test case development, collaboration with stakeholders, and technical expertise in areas like API testing and Agile methodologies. It outlines required and preferred qualifications, emphasizing hands-on experience with tools and systems.

Industry Consultant-Banking

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring expertise in banking/financial services, Agile methodologies, and technical skills. It specifies educational qualifications, experience in core banking processes, and knowledge of data protection practices. The position emphasizes leadership, communication, and structured software development environments.

Senior Software Engineer - Infinispan/Data Grid (Java Distributed In Memory Database)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career opportunity at IBM Software, emphasizing innovation, growth, and collaboration on cutting-edge AI-powered cloud-native solutions. It highlights the role of a Senior Software Engineer in developing high-quality software, working with distributed systems, and contributing to open-source projects like Infinispan. The position requires expertise in Java, distributed systems, and open-source methodologies, with a focus on enterprise-grade solutions and community engagement.

IBM Internship Data Engineer - Python

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's internship program offers opportunities to work on real-world data projects, gain hands-on experience with industry tools, and collaborate with experts in data engineering and AI. The role involves ETL development, data quality assurance, and cross-functional teamwork, with a focus on innovation and professional growth.

Strategy Consultant – Salesforce (f/m/x)

Company: IBM

Location: Bussigny, CH

Posted Dec 09, 2025

This role offers opportunities to work on Salesforce strategies with clients, emphasizing innovation and growth. Benefits include career development, training, and collaboration with global teams.

Postdoctoral Researcher in Computer Vision and Geospatial Analytics

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

IBM Research seeks a postdoctoral fellow with expertise in AI, ML, and climate research. The role emphasizes innovation, collaboration, and cutting-edge technology development through scientific breakthroughs aimed at transforming industry and society.

Competitive Strategist

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks a Competitive Strategist to analyze market trends and guide product strategy for their data platform, requiring research skills and industry knowledge.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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