Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer - DevOps

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture. It highlights benefits like training programs, career development, work-life balance, and collaboration with industry leaders. The role involves DevOps expertise and requires leadership in technical initiatives.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

EC Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights opportunities to work with global clients on innovative SAP solutions, emphasizing collaboration, technical expertise, and career growth. It outlines requirements for experienced consultants with strong leadership and problem-solving skills, while showcasing IBM's commitment to professional development and impactful client outcomes.

AWS Devops Engineer - Defence sector

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers a dynamic role as a Senior AWS DevOps Specialist with opportunities for growth, training, and collaboration. The company emphasizes innovation, career development, and a supportive culture, along with benefits like flexible work and recognition programs.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, mentorship, and impactful work in hybrid cloud and AI initiatives, though the text primarily outlines role responsibilities and qualifications.

Experience Front End Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves collaborating with global clients on hybrid cloud and AI projects, fostering innovation and career growth through a supportive environment.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving technical expertise delivery, partnership development, and Oracle application implementation. It specifies requirements for experience with Oracle Cloud, Agile methodologies, and technical skills in areas like PL/SQL and performance tuning.

Data Scientist-Artificial Intelligence

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving AI solution development, collaboration with teams, and technical expertise in Python and data analytics. It details responsibilities, required education, and preferred qualifications for a position focused on data modeling and innovation.

Infrastructure Specialist-System Administration

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in Netscaler VPX deployment, GSLB integration, and load balancing. Responsibilities include teamwork, training, and collaboration skills, with a focus on technical proficiency and infrastructure setup.

Paid Media Specialist

Company: GrowthAssistant

Location: Remote

Posted Dec 08, 2025

A job posting for a Paid Media Specialist seeking 2+ years of experience in social ad buying, with benefits like remote work and performance bonuses. Responsibilities include managing campaigns, competitor research, and data analysis.

Cloud AI developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves designing AI-powered applications and collaborating with teams to innovate in cloud technologies, requiring expertise in AI frameworks and cloud platforms.

Quality Engineer-Data

Company: IBM

Location: Mysore, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications like a bachelor's degree and SQL proficiency.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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