Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Cloud Bookkeeper

Company: System Six

Location: Remote

Posted Dec 06, 2025

System Six seeks a Senior Bookkeeper for a remote, fast-growing cloud accounting firm offering competitive benefits, flexibility, and a positive work environment focused on employee well-being and growth.

SAP Functional Consultant - RTR

Company: IBM

Location: Bedford, CA

Posted Dec 07, 2025

This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.

System Support Tech Apprentice

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 07, 2025

IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and the opportunity to apply for full-time roles at IBM upon completion.

Security Consultant - SOAR

Company: IBM

Location: Mumbai, IN

Posted Dec 07, 2025

This job description outlines a role in IBM Consulting focused on security operations, requiring expertise in SIEM tools like Qradar, threat hunting, and SOC environments. It emphasizes collaboration, innovation, and career growth opportunities within IBM's technology ecosystem.

State Account Manager

Company: Viatris

Location: Remote

Posted Dec 06, 2025

Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.

AI Software Engineer

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 07, 2025

The text is a job posting for an internship at IBM, focusing on developing AI solutions for IBM Z mainframe environments. The role involves working with cutting-edge AI technologies, building automation scripts, and collaborating with cross-functional teams to modernize mainframe workflows.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Architects play a pivotal role in implementing and optimizing Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Global Account Director

Company: Flex

Location: Remote

Posted Dec 06, 2025

Anord Mardix, a global manufacturer of switchgear and associated products, is seeking a Global Account Director to support their growing client base. The role involves strategically developing and managing multiple customers, building relationships, and driving revenue growth. The ideal candidate will have strong technical sales experience, the ability to manage key accounts, and excellent communication skills.

Senior Product Analyst_Monopoly GO

Company: Scopely

Location: Remote

Posted Dec 06, 2025

Scopely seeks a Senior Product Analyst to join their Monopoly Go team, emphasizing innovation, player engagement, and a diverse, supportive work environment with competitive compensation.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Solutions Architects play a pivotal role in driving successful implementation and optimization of Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Intel and Crisis Analyst

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

This role involves monitoring geopolitical risks, managing crises with AI tools, and coordinating global teams. Requirements include relevant degrees, experience in intelligence analysis, and proficiency in multiple languages.

Senior Managing Consultant – SAP HANA SCM EWM

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 07, 2025

This job description highlights a career in IBM Consulting with opportunities to work on innovative projects, collaborate with global clients, and develop expertise in SAP solutions. It emphasizes career growth, technical challenges, and the impact of the role on client success.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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