Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Sr Coordinator-Compliance Office

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 06, 2025

American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.

Engineering Manager

Company: Gradient AI

Location: Remote

Posted Dec 06, 2025

Gradient AI seeks an engineering manager to lead innovative AI projects in insurance. The role offers growth, flexible work, and comprehensive benefits, with a focus on collaboration and cutting-edge tech.

New Business Account Executive - Social Impact

Company: Twilio

Location: Remote

Posted Dec 06, 2025

This job posting seeks a New Business Account Executive for Twilio's Social Impact team, focusing on expanding communications business with nonprofit and government organizations in EMEA. The role requires sales experience in tech, cross-functional collaboration, and travel, with benefits including remote work and competitive compensation.

Commercial Account Executive - Mid Market

Company: GitLab

Location: EMEA,Germany,Netherlands,UK

Posted Dec 06, 2025

The role of a Midmarket Account Executive at GitLab involves building relationships with midmarket customers, guiding them through the adoption and expansion of GitLab's DevSecOps platform, and collaborating with various teams to drive successful outcomes. The position requires proven sales experience, effective communication skills, and a deep understanding of GitLab's value proposition.

Product Owner - AI Transformation

Company: Insight

Location: USA

Posted Dec 06, 2025

The job posting is for a Product Owner AI Transformation Initiatives role at Insight, a Fortune 500 company. The role involves contributing to the vision and implementation of AI transformation solutions, managing relationships with stakeholders, and collaborating with various teams. Insight offers benefits like remote work flexibility, a focus on people and technology, and opportunities for career growth.

Service Insurance Assistant - Commercial

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.

Brand Director

Company: Metalab

Location: Remote

Posted Dec 06, 2025

The text is a job description for a Brand Director position at Metalab, a design-focused company. The role involves leading brand design, shaping creative direction, collaborating with teams, and mentoring designers. The ideal candidate should have extensive experience in brand design, creative direction, and leadership, with a strong portfolio and proficiency in modern design tools.

Backend Developer

Company: Insight

Location: USA

Posted Dec 06, 2025

The job posting is for a Backend Developer AI position at Insight, a Fortune 500 company. The role involves developing serverside logic, APIs, and data processing for AIdriven applications using Python and Google Cloud Platform. The company offers a flexible remote work policy, competitive compensation, and a focus on employee wellbeing and career growth.

Integrated Marketing Manager

Company: Pricefx

Location: USA

Posted Dec 06, 2025

Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Manager role involves leading integrated scalable growth strategies, lifecycle engagement initiatives, and account-based marketing programs to drive measurable business impact.

Director, Design - Communication Tools

Company: Figma

Location: Remote

Posted Dec 06, 2025

Figma is seeking an experienced Design Leader to oversee cross-functional initiatives and manage a team of world-class designers. The role involves strategic challenges, collaboration with various teams, and shaping product and business strategy. The ideal candidate should have 5+ years of design management experience, a proven track record of collaboration, and expertise with Figma's tools and AI developments.

Integrated Marketing Specialist

Company: Pricefx

Location: USA

Posted Dec 06, 2025

Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Specialist role focuses on executing and optimizing integrated scale programs, with responsibilities including program execution, event coordination, digital and content support, and more.

Principal Sales Engineer

Company: Kalepa

Location: USA

Posted Dec 06, 2025

This job posting highlights a Sales Engineer role with a competitive salary range of $150-$170K OTE $215K, offering benefits like equity options, comprehensive healthcare, and global team offsites. The position emphasizes collaboration with cross-functional teams, technical expertise in AI/ML, and opportunities to influence product development and client success.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages