Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Solutions Engineer

Company: HubSpot

Location: USA

Posted Dec 06, 2025

HubSpot seeks a Solutions Engineer to collaborate with teams, solve customer challenges, and drive sales. The role emphasizes teamwork, innovation, and professional growth in a supportive environment.

Senior Principal Product Manager

Company: Dropbox

Location: Canada

Posted Dec 06, 2025

Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a multiproduct ecosystem. The role involves driving strategy, collaborating with executives, leveraging data insights, and building a dedicated multiproduct team to enhance user engagement and retention across Dropbox products.

eCommerce Content Manager

Company: OLIVER Agency - North America

Location: Canada

Posted Dec 06, 2025

The role is for an eCommerce Content Manager to join OLIVER's in-house studio, working remotely in Canada. The position involves managing content quality, system maintenance, and syndication workflows for healthcare and wellness brands across digital retail platforms. The ideal candidate should have 5-10 years of experience in eCommerce content management, experience with CPG brands in healthcare or wellness, and expertise with Digital Asset Management and Product Information Management platforms.

Expert Legal Counsel - Product

Company: Vonage

Location: USA

Posted Dec 06, 2025

Vonage is hiring a full-time legal counsel to support their global Carrier Management Team. The role involves providing specialist legal advice to various teams, developing customer-friendly and compliant templates, collaborating with product and legal teams, and negotiating with major MNOs and MVNOs. The ideal candidate should have 7+ years of post-bar experience, strong in-house legal experience with fast-paced tech companies, and a deep understanding of global telecoms regulatory landscape.

Staff Product Designer - Marketing Hub - AI Focus

Company: HubSpot

Location: USA

Posted Dec 06, 2025

The role of Staff Product Designer at HubSpot's Marketing Hub team involves shaping intuitive, high-impact product experiences for customers in the context of AI. The position requires extensive experience in designing digital products, a strong ability to synthesize data and user insights, and excellent communication skills. The role offers a competitive compensation package and benefits.

Marketing Technical Specialist

Company: HubSpot

Location: USA

Posted Dec 06, 2025

The role of Marketing Technical Specialist at HubSpot involves owning and optimizing the segmentation infrastructure to enable accurate audience targeting. The ideal candidate should have experience with CRM systems, building segments, and automation tools. The role requires strong communication skills, technical curiosity, and the ability to collaborate cross-functionally.

Staff Software Engineer - Developer Productivity

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Code team operates at the foundation of Stripe's engineering velocity, providing tools and services for code management. They are currently evolving their infrastructure to handle a massive monorepo and are building custom solutions for Git scalability, developer experience, and distributed systems.

Senior Services Consultant

Company: HubSpot

Location: Ireland

Posted Dec 06, 2025

The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with a focus on building relationships with Solutions Partners and enhancing the enterprise practice.

Senior Marketer - Global Growth Partnerships

Company: HubSpot

Location: USA

Posted Dec 06, 2025

HubSpot is seeking a Senior Marketer to lead the strategy and partnerships arm for their Creators program. The role focuses on driving conversions and building visibility through creator collaborations. The successful candidate will build and scale the NanoMicro Creator Partnerships Program, develop creator partnerships, collaborate with cross-functional teams, and analyze performance to optimize for AI visibility and conversion.

Senior Services Consultant

Company: HubSpot

Location: UK

Posted Dec 06, 2025

The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with hybrid or remote work options.

Senior Site Reliability Engineer

Company: MariaDB plc

Location: Canada

Posted Dec 06, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.

Senior Principal Product Manager

Company: Dropbox

Location: USA

Posted Dec 06, 2025

Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a unified platform experience across all Dropbox products. The role involves driving cross-functional alignment, leveraging data and insights, and building a dedicated multiproduct team to scale the ecosystem.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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