Outstanding Customer Experience Jobs
1,748,804 open positions · Updated daily
Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.
Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.
Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AIβdriven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.
Principal Software Engineer - Backend Engineering
Company: Red Cell Partners
Location: USA
Posted Dec 05, 2025
Trase Systems, co-founded in 2023 by Joe Laws and Grant Verstandig, is an AI company that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in bridging the last mile of AI adoption, driving efficiency and cost savings. Trase is a leader in AI Agent innovation and is developing mission-critical agentic applications in industries such as Healthcare, Oil & Gas, and National Security.
Senior DevOps Engineer
Company: SuccessKPI Inc.
Location: USA
Posted Dec 05, 2025
The job description for a Senior DevOps Engineer at SuccessKPI highlights the key responsibilities, required qualifications, and benefits of working for the company. The role involves designing, building, and maintaining cloud-based infrastructure, optimizing CI/CD pipelines, and ensuring automation, reliability, security, and scalability. The company offers a diverse and dynamic culture, opportunities for career growth, and the chance to work with industry experts and leadership to solve customer challenges.
Solutions Engineer
Company: Grafana Labs
Location: Singapore
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong communication skills, technical expertise, and a desire to grow technically.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: Canada
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the technical direction and vision of the team. The company values remote work, open-source culture, and offers RSUs as part of compensation.
Partnerships Enablement Manager
Company: Workera AI
Location: USA
Posted Dec 05, 2025
This job description highlights a role in partner enablement, focusing on scaling programs, training partners, and driving revenue growth. It emphasizes skills in SaaS, communication, and data analysis, with opportunities for impact and team growth.
Sales Executive
Company: Kalepa
Location: USA
Posted Dec 05, 2025
This job posting highlights a competitive salary, equity options, and comprehensive benefits for experienced sales professionals joining a dynamic startup in the insurance tech space. The role emphasizes growth opportunities, a collaborative team environment, and impactful work with global clients.
Senior Backend Engineer(Golang),Software Supply Chain Security: Auth Infrastructure
Company: GitLab
Location: North America,Latin America,APAC,Canada
Posted Dec 05, 2025
The role of a Senior Backend Engineer on the Auth Infrastructure team at GitLab involves building critical authentication and authorization infrastructure for millions of users. The position focuses on designing and implementing secure, performant, and reliable identity services while contributing to GitLab's move towards a zero-trust architecture and microservices-based future. The role requires strong backend development skills, experience with proxy and edge technologies, service mesh architectures, and distributed systems.
Senior DevOps Engineer
Company: Alpaca
Location: Remote - Global (Anywhere)
Posted Dec 05, 2025
Alpaca is a US-headquartered brokerage infrastructure company with a global team of 230+ members. They offer institutional-grade APIs to financial institutions across 40 countries, serving over 6 million brokerage accounts. Alpaca is backed by top-tier investors and is committed to open-source contributions and fostering a vibrant community.
Senior Manager - Workplace Technology
Company: Mozilla
Location: Canada
Posted Dec 05, 2025
Mozilla Corporation, a nonprofit-backed technology company, is seeking a leader for its Workplace Technology team. The role involves leading a team, defining and implementing enterprise service architecture, ensuring operational excellence, managing financial and vendor relationships, and enhancing user experience. The ideal candidate should have extensive experience in workplace technology, strong leadership skills, and a deep understanding of enterprise systems and services.
Solutions Engineer
Company: Grafana Labs
Location: India
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong technical skills, communication abilities, and a desire to grow technically.
Principal Product Designer - Experiences
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides a software environment for efficient banking. They are looking for a principal product designer to define best-in-class interactions and product experiences. The ideal candidate should be a visionary craftsperson and systems architect, with experience in designing whole systems and mentoring other designers.
Senior Manager - Workplace Technology
Company: Mozilla
Location: USA
Posted Dec 05, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people. The role described is part of the IT Function within the broader Mozilla Infrastructure team, supporting ERP Services, Workplace services, ServiceDesk, and OnPrem DC Services across the organization.