Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Sr. Sales Manager - Kraken Institutional

Company: Kraken

Location: Hong Kong,Taiwan, Province of China

Posted Dec 20, 2025

Kraken promotes its mission-driven approach to crypto adoption, highlighting a global team, industry leadership, and opportunities for experienced professionals to shape the future of cryptocurrency through innovative products and institutional sales roles.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's data platforms enable innovative solutions across global operations, supporting diverse teams and fostering growth through cutting-edge technology and open-source contributions.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

This text describes Netflix's data platforms, teams, and job opportunities. It highlights their mission to innovate through data infrastructure, seeks engineers for distributed systems, and emphasizes diversity and inclusion. The content is factual with no overtly positive or negative tone.

Technical Director - Internal Game Studio (ISX1)

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix is seeking a visionary Technical Director to lead game development for their cloudgaming platform, emphasizing innovation, technical expertise in Unreal Engine 5, and collaboration with cross-functional teams. The role involves building scalable systems, mentoring engineers, and integrating with Netflix's technologies while offering competitive compensation and benefits.

Product Manager - Developer Tools

Company: Figma

Location: USA

Posted Dec 20, 2025

Figma seeks a Product Manager with 5+ years of experience to lead dev tools initiatives, emphasizing collaboration, problem-solving, and innovation. The role offers a competitive salary range, equity, and comprehensive benefits, with opportunities to impact user experiences through emerging technologies.

Support Solutions Engineer (L5) - Security,Privacy and Assurance

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's Engineering Support Organization aims to deliver excellent support experiences for developers, focusing on automation, security, and collaboration. The role requires expertise in infrastructure, customer service, and problem-solving, with a commitment to diversity and inclusion.

Staff Product Designer - Cloud Infrastructure

Company: Netflix

Location: USA

Posted Dec 20, 2025

This job posting highlights Netflix's opportunity to shape cloud infrastructure experiences, emphasizing innovation, technical challenges, and collaboration with cross-functional teams. The role offers impactful work on complex systems and aligns with Netflix's mission to entertain the world through cutting-edge engineering solutions.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Dec 20, 2025

Canonical promotes itself as a leading open-source provider offering global remote engineering roles with challenging projects, competitive opportunities, and a collaborative culture. The job description highlights innovation, professional growth, and a strong emphasis on open-source contributions while outlining requirements and benefits for candidates.

Staff Data Scientist

Company: Webflow

Location: USA

Posted Dec 20, 2025

Webflow is seeking a Staff Data Scientist to drive insights and innovation for their remote-first platform. The role involves collaborating with cross-functional teams, analyzing customer data, and shaping product strategies. The company emphasizes trust, creativity, and equity while offering competitive compensation, equity, and comprehensive benefits.

Machine Learning Engineer (L5) - Ads

Company: Netflix

Location: USA

Posted Dec 20, 2025

The text provides information about Netflix's global services, membership statistics, and a new ad-supported tier. It outlines the Creative team's mission to develop AI-generated ads, details job responsibilities and requirements, and describes compensation and benefits packages. The content is factual and neutral in tone.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: USA

Posted Dec 20, 2025

Kraken promotes crypto adoption with a mission-driven team, offering roles in product marketing for advanced trading platforms. Emphasizes innovation, security, and global expansion.

Staff Product Manager, Growth — New User Acquisition

Company: Reddit

Location: USA

Posted Dec 20, 2025

This job posting highlights a senior product management role at Reddit focused on driving user growth through search engine optimization and cross-functional collaboration. The position offers opportunities to shape platform strategy, work with engineering teams, and contribute to innovative product development. Key qualifications include experience with large-scale product management, analytical skills, and a growth mindset. Benefits include comprehensive healthcare, equity, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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