Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Online Teaching Assistant CPB

Company: AAPC

Location: USA

Posted Dec 19, 2025

This remote Teaching Assistant role requires experience in corporate training, valid certifications, and online teaching skills. Applicants must mentor students, use AAPC's platforms, and adhere to equal opportunity policies.

Customer Support - Staff

Company: Blackbaud

Location: India

Posted Dec 19, 2025

This job posting outlines a Customer Support role at Blackbaud, emphasizing technical support, collaboration with cross-functional teams, and responsibilities like troubleshooting, knowledge base maintenance, and customer communication. Qualifications include technical troubleshooting skills, CRM familiarity, and a customer-first mindset. The company highlights flexibility, inclusivity, and professional development opportunities.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Ukraine

Posted Dec 19, 2025

This job offers a technical lead role in a fast-growing SaaS company focusing on AI and automation, with responsibilities in system design, team leadership, and product development.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Romania

Posted Dec 19, 2025

This job posting highlights a remote contractor role with competitive compensation, opportunities to work on high-impact tech projects for global sports brands, and a focus on AI-assisted development. The position emphasizes technical leadership, system design, and collaboration across teams, with clear expectations for problem-solving and innovation.

Principal Software Engineer (Storypilot)

Company: Storyteller

Location: Ukraine

Posted Dec 19, 2025

This job offers a technical leadership role at a fast-growing SaaS company, focusing on AI integration and high-impact product development with global sports brands. The position emphasizes hands-on engineering, system design, and AI-assisted workflows while fostering team growth and innovation.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Tunisia

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a fast-growing SaaS company, emphasizing AI integration, high-impact projects with global brands, and opportunities for system design and team growth. The position requires end-to-end ownership, AI-assisted development, and collaboration across platforms.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Egypt

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a fast-growing SaaS company focusing on AI-driven solutions for content creation. It emphasizes problem-solving, team collaboration, and leveraging AI tools to deliver impactful products. The role requires end-to-end ownership, system design, and mentoring engineers while balancing technical and business priorities.

Design Lead - Creative Content

Company: Canva

Location: Australia

Posted Dec 19, 2025

This job description highlights a Design Lead role at Canva with opportunities to shape educational content strategy, lead creative teams, and collaborate across departments. The company emphasizes flexible work arrangements, equity benefits, and a supportive culture for employees.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Serbia

Posted Dec 19, 2025

This job posting highlights a leadership role in a fast-growing SaaS company focusing on AI-driven solutions for sports brands. The position emphasizes technical ownership, AI integration, and team growth with opportunities to shape innovative workflows and deliver measurable impact.

Principal Software Engineer (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a high-growth SaaS company, emphasizing AI integration, hands-on development, and impactful projects with global sports brands. The position requires technical ownership, system design, and collaboration with AI tools, with a focus on problem-solving and team growth.

Design Research Senior Lead

Company: Canva

Location: Australia

Posted Dec 19, 2025

Canva's Team Lead role involves mentoring design research teams and driving product strategy. The position offers equity, flexible leave, and a supportive culture, appealing to experienced leaders in AI-driven research.

Manager, Software Engineering, Seller-Management

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company founded in 2016 that provides comprehensive banking and financial infrastructure solutions. Collaborating with Visa, they address technological challenges for banks and fintech companies migrating to advanced systems. The company's cloud-based platform enables rapid financial product development with high security standards. The job description highlights leadership opportunities in engineering teams and innovation in payment solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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