Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Software Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description outlines the role of a Software Developer Intern, emphasizing hands-on experience with real-world projects, collaboration with designers and developers, and proficiency in modern web technologies. It details responsibilities such as Agile development, UI design, and API integration, along with required education and technical skills.

Production Engineer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 18, 2025

IBM Software seeks a Platform Production Engineer to scale and optimize multicloud infrastructure. Responsibilities include ensuring platform reliability, automating operations, and collaborating with teams to enhance stability and security. The role emphasizes innovation, growth opportunities, and impactful contributions to digital transformation.

SAP FI CO Complex Project Manager

Company: IBM

Location: LISBOA, PT

Posted Dec 18, 2025

This text describes a senior consulting role at IBM with opportunities to work on innovative projects, lead complex engagements, and contribute to business growth. It emphasizes collaboration, technical expertise, and leadership in SAP implementations while highlighting the impact of the role on clients and IBM's services revenue.

Data Engineer-Data Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 18, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles in hybrid cloud and AI, technical expertise, and professional development while outlining required skills and responsibilities.

SAP ABAP Hana specialist

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles involving cloud-native development, integration of SAP systems, and delivering impactful solutions through technical expertise and supportive work environments.

Application Developer - Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 18, 2025

The text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It outlines technical requirements for a role involving microsservices, Docker, Kubernetes, and cloud technologies, while highlighting growth opportunities and a culture of curiosity and empathy.

Software Developer Internship 2026

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

IBM's summer internship offers hands-on experience with emerging technologies, collaboration with professionals, and opportunities to develop skills in a global tech environment. The role emphasizes innovation, problem-solving, and contributing to impactful projects while gaining mentorship and industry exposure.

Enterprise Experience Designer Intern (May 4th - 4 month term - Toronto)

Company: IBM

Location: Toronto, CA

Posted Dec 18, 2025

This text describes a design role at IBM focusing on user-centered design, prototyping, and creating visually appealing interfaces. It highlights responsibilities like collaboration with stakeholders, user research, and maintaining design systems. The position requires technical skills in tools like Figma and Adobe Creative Cloud, along with knowledge of design principles and accessibility standards.

Product Manager, Compilation Technologies and Enterprise Products

Company: IBM

Location: Markham, CA

Posted Dec 18, 2025

This text promotes an IBM Software career opportunity, emphasizing innovation, growth, and impactful work in AI-powered cloud-native solutions. It outlines a Product Manager role with responsibilities in strategic direction, cross-functional collaboration, and modernization initiatives, requiring technical expertise and leadership skills.

Senior Engineer I - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This role involves contributing to IBM's cloud solutions, collaborating with teams on infrastructure and security, and offering growth opportunities in a dynamic environment.

Senior Consultant - Azure / Power Platform

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

IBM Consulting offers a career focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and long-term growth. The role requires expertise in Microsoft Azure and Power Platform, with a strong emphasis on delivering impactful results through strategic partnerships and technical leadership.

Java Fullstack Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

IBM promotes its AI and data platform capabilities while seeking a Java Fullstack Developer with 7-10 years experience. The role involves AI integration, MCP server design, API architecture, and containerization. Requirements include Java proficiency, Reactjs expertise, RESTful API design, and MCP knowledge.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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