Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Marketing Manager

Company: PLACE Corporate Careers

Location: Philippines

Posted Dec 17, 2025

This text describes a Marketing Manager role at Brivity VA, highlighting responsibilities like digital strategy development, campaign management, and team collaboration. It emphasizes the company's commitment to professional growth, competitive compensation, and a supportive work culture with benefits like retirement plans and stock purchase programs.

Employment Counsel

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe seeks employment lawyers to support global compliance and business growth, emphasizing impactful work on a mission-driven scale with opportunities for professional development and strategic influence.

Senior Brand Writer - Writing Studio

Company: Dropbox

Location: USA

Posted Dec 17, 2025

This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and scaling brand experiences. It highlights requirements such as 10+ years of experience and skills in storytelling, with compensation details for different US zones.

Enterprise Customer Success Manager - French

Company: Synthesia

Location: Europe

Posted Dec 17, 2025

Synthesia simplifies video creation, offering scalable solutions for businesses. With a focus on customer success and growth, they've gained trust from major brands and are expanding globally.

Lead, Advanced Analytics - Community Support

Company: Airbnb

Location: USA

Posted Dec 17, 2025

This job description outlines an Advanced Analytics lead role at Airbnb, focusing on data-driven decisions, product analytics, and team collaboration. It highlights required expertise in statistics, programming, and cross-functional teamwork, along with the company's commitment to diversity and inclusion.

Senior Android Software Engineer - Mobile Experience

Company: Dropbox

Location: USA

Posted Dec 17, 2025

This job description highlights a Senior Android Engineer role at Dropbox with opportunities to impact users, solve complex challenges, and collaborate across teams. Responsibilities include leading feature development, mentoring junior engineers, and maintaining code quality. The position offers competitive compensation in specific US zones.

Community Enablement Lead

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe seeks a Community Enablement Manager to foster global communities around its financial platform, emphasizing growth and collaboration. The role involves creating resources for community builders, developing initiatives to educate users, and supporting events that align with Stripe's mission to expand internet economic opportunities.

Community Engagement Manager

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe's mission to increase the GDP of the internet presents an unprecedented opportunity to impact the global economy. The role involves managing community builders, fostering relationships, and driving program strategy through engagement and feedback.

Senior Brand Writer - Writing Studio

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and elevating writing standards. Requirements include extensive experience in brand copywriting and cross-functional collaboration, with competitive compensation in Canada.

Senior Engineering Manager - Infrastructure

Company: Airbnb

Location: USA

Posted Dec 17, 2025

This job posting highlights the role of an Engineering Manager at Airbnb, focusing on leading teams, driving technical strategy, and fostering an inclusive culture. It emphasizes the company's commitment to diversity and innovation.

Senior Android Software Engineer - Mobile Experience

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

This job description highlights a Senior Android Engineer role at Dropbox, emphasizing impactful work on mobile apps, collaboration with cross-functional teams, and leadership in complex projects. It outlines responsibilities, requirements, and compensation details.

Sr. Business Architect

Company: phData

Location: USA

Posted Dec 17, 2025

The text describes a Senior Business Architect role emphasizing collaboration with clients, designing data strategies, and leveraging AI for business improvement. It highlights qualifications requiring experience in data analytics and strong communication skills, while also mentioning benefits like a remote work environment and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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