Pet Insurance Jobs in Washington DC

39,352 open positions · Updated daily

Looking for Pet Insurance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Pet Insurance position in the Washington DC area.

Manager, Customer Success

Company: Bold Penguin

Location: Washington DC

Posted Feb 27, 2025

Bold Penguin, a leading digital solution platform for small commercial insurance, is seeking a Manager of Customer Success. The role involves leading a team of Customer Success Managers to provide exceptional customer experiences, fostering long-term relationships, and driving revenue retention. The ideal candidate should have a Bachelor's degree, 3+ years of leadership experience, and 6+ years in the insurance industry. They must possess excellent communication skills, experience in team management, and a deep understanding of the insurance landscape. The role requires proactive support, strategy implementation, cross-functional collaboration, and regular reporting to the Director of Customer Success. The company offers competitive compensation, progressive benefits, and a results-focused culture.

Frequently Asked Questions

What are typical salary ranges for Pet Insurance roles by seniority?
Entry‑level Claims Adjuster: $45k–$60k; Mid‑level Underwriter: $60k–$80k; Senior Claims Analyst: $80k–$100k; Product Manager: $100k–$130k; Director of Operations: $130k–$160k.
What skills and certifications are required for Pet Insurance positions?
Core skills include claims processing, Guidewire InsuranceSuite, PolicyTech, SQL, Python, and customer‑service aptitude. Certifications such as Certified Veterinary Claims Specialist (CVCS), Underwriter Certification (CFC), Guidewire Certified Professional, and Certified Risk Management Professional (CRMP) are highly valued.
Is remote work available in the Pet Insurance industry?
Yes—many companies offer fully remote or hybrid arrangements. Remote teams rely on cloud‑based tools like Guidewire Cloud, secure VPNs, and collaboration platforms such as Slack and Microsoft Teams.
What career progression paths exist in Pet Insurance?
Common trajectories include Claims Adjuster → Senior Adjuster → Claims Manager → Director of Claims → VP of Claims. For analytics, Data Analyst → Senior Data Analyst → Lead Data Scientist → Director of Analytics. Product roles often move from Product Analyst to Product Manager, then to Director of Product.
What are the current industry trends affecting Pet Insurance?
Trends include integration with pet telehealth platforms, AI‑driven predictive underwriting, blockchain for claim integrity, expanded coverage for alternative therapies, and evolving data‑privacy regulations that shape policy offerings.

Related Pages