Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

MIG Welder/Fabricator

Company: Staffing for Texans

Location: Coppell, TX

Posted Sep 22, 2025

Supporting design and fabrication of various metal projects. Using hand and power tools safely and effectively. Must pass a welding test.

Trading Analytics Model Developer Senior

Company: Freddie Mac

Location: Dallas, TX

Posted Sep 22, 2025

Work with technical team to develop, test, and deploy microservices. Build robust user-facing microservices in Java/Spring Boot/RESTful following best practices…

Security Access Controller

Company: Prosegur

Location: San Antonio, TX

Posted Sep 22, 2025

Clean driving record and valid driver license. Interact with clients, visitors, employees, and the public in a professional manner.

Production Supervisor-7:00 p.m.-7:00 a.m.

Company: Silgan Plastics

Location: Houston, TX

Posted Sep 22, 2025

Preferred: *Bachelors degree in a technical discipline. Prevent down time due to mechanical problems through anticipating problems and correcting them before…

Generative AI Engineer

Company: Motion Recruitment

Location: Houston, TX

Posted Sep 22, 2025

Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field. Deep understanding of retrieval pipeline design, including…

Cabinet Maker Sr

Company: PDS

Location: Dallas, TX

Posted Sep 22, 2025

Interpret engineering drawings and material specs to produce components that meet exact design requirements. The Company will consider qualified applicants with…

Picture Framer - MUST HAVE EXPERIENCE

Company: DecorArt & Frame

Location: Dallas, TX

Posted Sep 23, 2025

Cutting glass and foam-board and assembly of. The picture framer will be responsible for. Art. It requires measurement skills and accuracy.

Armed Security Officers - Full-Time, 3rd Shift - $23/hr

Company: Sunstates Security

Location: Irving, TX

Posted Sep 22, 2025

Valid driver's license is required. Prior security, military, or law enforcement experience. Armed Security Officers - Full-Time, 3rd Shift - $23/hr.

Fast Growing Food Service Company Seeks Dynamic Leader

Company: Taher, Inc

Location: Austin, TX

Posted Sep 22, 2025

Must have Serv-Safe certification. Due to your exemplary customer service skills, you will enjoy developing and growing client and customer relationships.

Armed Security Officer - Full Time - All shifts - $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Sep 22, 2025

Employees are provided with the tools and knowledge they need to be successful and hands-on management support. 2 years of security experience.

RN, Registered Nurse-Stone Oak Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Sep 22, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Manufacturing Project Manager

Company: Best American Trampolines

Location: The Colony, TX

Posted Sep 22, 2025

The ideal candidate has a strong background in *manufacturing project management*, paired with working knowledge of *construction environments, tools, and field…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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