Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

GenAI Developer

Company: IDR Inc.

Location: Houston, TX

Posted Aug 28, 2025

This role will focus on building enterprise-grade copilots, integrating large language models (LLMs) into business workflows, and driving automation across…

Customer Service Associate, Electronics

Company: WHSmith North America

Location: San Antonio, TX

Posted Aug 27, 2025

Perform opening/closing duties, including securing cash registers and store security. Communicates customer complaints and inventory concerns to management in a…

Teppan Chef

Company: Benihana - Houston II

Location: Houston, TX

Posted Aug 27, 2025

Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests.

HVAC Technician

Company: Longhorn Village

Location: Austin, TX

Posted Aug 28, 2025

Position requires a valid driver’s license. Performs scheduled maintenance checks throughout the facility which may include assisting inspectors and contractors…

EXTRUSION SECTION OPERATOR

Company: Berry Global, Inc

Location: Waxahachie, TX

Posted Aug 28, 2025

As part of our world-class, performance-focused team you’ll be at the heart of our manufacturing operations—setting up, operating, and adjusting equipment to…

Junior Data Analyst

Company: Kennedy/Jenks Consulting

Location: Arlington, TX

Posted Aug 28, 2025

Bachelor’s degree in data science or related field. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure…

Chef de Cuisine | Private City Club

Company: Centre Club

Location: San Antonio, TX

Posted Aug 28, 2025

Partner with the General Manager and Events team to design custom menus for special functions and member events.

Custodial Supervisor (Evening)

Company: Vogel

Location: Dallas, TX

Posted Aug 28, 2025

Driver’s License: You must possess a valid Class C driver’s license. In this role, you’ll play a key part in ensuring that our facilities remain in top…

Full Time - Sales Associate - Building Materials - Closing

Company: Lowe's

Location: Bee Cave, TX

Posted Aug 27, 2025

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by…

Senior SOC Analyst

Company: N-able

Location: Austin, TX

Posted Aug 28, 2025

Acting as a technical expert and mentor to Analysts, the Senior plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and…

Welder II

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Aug 28, 2025

There is machinery, moving equipment (cranes, bulldozers, and other moving equipment) and electrical hand tools at the job site. Job Types: Full-time, Contract.

Sous Chef

Company: Vitality Court

Location: Allen, TX

Posted Aug 27, 2025

Knowledge of food safety practices and compliance with state health requirements. Direct daily operations of the kitchen and dining services in the absence of…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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