Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

Electrical Instructor

Company: Austin Career Institute

Location: Austin, TX

Posted Oct 14, 2025

Instruct students on technical skills including both commercial and residential skills required in the electrical field. Compensation: $28 - $30 p/hr.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted Oct 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Perm PICU Pharmacist

Company: Infojini Inc

Location: Houston, TX

Posted Oct 14, 2025

Position develops, implements, and monitors clinical pharmacy programs to improve patient care with an additional focus on decreasing cost; provides clinical…

Part Time Security Officers Needed For Special Operations- Must Have Current Guard Card $18 to $20 an hour

Company: GuardTexas

Location: Austin, TX

Posted Oct 14, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Oct 14, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Client Relations Associate

Company: NSI Telecommunications, Inc.

Location: Cedar Park, TX

Posted Oct 14, 2025

0-3 years of experience in sales, customer service, retail, or a related field. Track sales metrics and KPIs to identify trends or room for improvement, and…

AWS Migration Architect

Company: Key2Source INC

Location: San Antonio, TX

Posted Oct 14, 2025

Design and architect AWS cloud solutions aligned with business and technical requirements. Provide technical leadership and mentorship to junior database…

PRN Pharmacist

Company: Cornerstone Specialty Hospital Austin Round Rock

Location: Round Rock, TX

Posted Oct 14, 2025

Current state license in good standing. Medication ordered is appropriate for patient height, weight, age, renal function and disease state.

Electrical Apprentice

Company: Tomball Controls

Location: Von Ormy, TX

Posted Oct 14, 2025

Ability to read schematics and technical drawings related to electrical systems. This entry-level position is ideal for individuals looking to gain hands-on…

Journeyman Plumber

Company: Sunny Service

Location: Hurst, TX

Posted Oct 14, 2025

CERTIFICATIONS/LICENSES – Possess a valid driver's license, Journeyman Plumber License. This position will inspect, diagnose, and repair or replace plumbing…

Assistant Controller (Hotel)

Company: Phoenix Hospitality Group

Location: San Antonio, TX

Posted Oct 14, 2025

Generate documents and tools to the field such as labor and statistic data, expense control tools, issuing banks, ect. Assist in the annual budget process.

Customer Support Agent

Company: Educo Texas

Location: Austin, TX

Posted Oct 14, 2025

Sales Associate’s track leads, completed sales, and follow-up appointments using digital tools and logs. Customer Success Agents interact with prospective…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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