Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Chef de Cuisine

Company: Augments Jobs

Location: Chicago, IL

Posted Aug 02, 2025

Oversee the preparation, cooking, and presentation of high-quality meals for both large and small events, catering services, and hotel guests.

View Details Apply on SimplyHired
full time be or bc academic

Pulmonary and Critical Care Sleep Medicine Clinician-Educator

Company: Northwestern University

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Heating, Ventilation, and Air Conditioning Technician

Company: Going Green Home Solutions LLC

Location: Chicago, IL

Posted Aug 02, 2025

Valid driver's license is required for travel to job sites. Maintain accurate records of service calls, repairs performed, and parts used using smartphone and/…

View Details Apply on SimplyHired

Security Officer

Company: Airtight Security LLC

Location: Maywood, IL

Posted Aug 03, 2025

A valid security license may be required depending on local regulations. The ideal candidate will be responsible for maintaining a safe and secure environment…

View Details Apply on SimplyHired

Analytics & Reporting Analyst

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Aug 03, 2025

BASIC FUNCTION: (TECHNICAL CLAIMS)/ (CLAIMS) This position is responsible for improving health care operations by identifying business process re-engineering…

View Details Apply on SimplyHired

Lead Business Intelligence Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Aug 02, 2025

REQS: This position requires a master’s degree, or foreign equivalent, in Data Science, Computer Engineering, Industrial Engineering, or related field plus 4…

View Details Apply on SimplyHired

Electrician

Company: International Paper (Illinois)

Location: Northlake, IL

Posted Aug 02, 2025

Performing electrical, mechanical, pneumatic, hydraulic and other repairs and installations as needed. Reading electrical block diagrams, schematics.

View Details Apply on SimplyHired

26FT BOX TRUCK DRIVER

Company: Barnette Consulting Group

Location: Chicago, IL

Posted Aug 03, 2025

Based in Las Vegas and operating in all 48 states, we specialize in *dry freight transport*, supporting contracts with *government, municipal, and commercial…

View Details Apply on SimplyHired

Housekeeper / Laundry / Chef (Fulltime, Live-in)

Company: South Loop Family

Location: Chicago, IL

Posted Aug 03, 2025

Prior experience in food prep, cook/chef can be beneficial but is not required. Chicago, IL 60616: Relocate with an employer provided relocation package (…

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Staff Pharmacist Overnight Shift | Inpatient Hospital | Chicago, IL | 13-Week Contract

Company: RPh on the Go

Location: Chicago, IL

Posted Aug 03, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Shift: Overnight, 5 to 7 on / 5 to 7 off.

View Details Apply on SimplyHired

2025 Data for Good Hackathon - Data Science Analyst - Manhattan, New York

Company: JPMorganChase

Location: Chicago, IL

Posted Aug 03, 2025

You will work on projects focusing on machine learning, business intelligence, data engineering, and visualization, combining your technical skills and…

View Details Apply on SimplyHired

Teacher (2nd Grade)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 02, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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