Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Staff Accountant

Company: Hogsalt Headquarters

Location: Chicago, IL

Posted Jul 28, 2025

Prepare and file city and state monthly and annual sales tax returns. Compile and analyze financial information to prepare entries to accounts, such as general…

View Details Apply on SimplyHired
full time be or bc academic

Director of Clinical Operations UI Health

Company: UI Health

Location: Chicago, Illinois

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Customer Service Representative - Durable Medical Equipment

Company: Advance Medical Equipment, Inc

Location: Chicago, IL

Posted Jul 27, 2025

Complies with all current government/state regulations and professional standards involving patient care and information intake, as well as all applicable…

View Details Apply on SimplyHired

Chef/Head Cook - Full Time

Company: Generations at Oakton Arms

Location: Des Plaines, IL

Posted Jul 26, 2025

Coordinate activities for dining rooms and kitchen, such as theatre nights, residents' choice days, outdoor events, holidays and marketing events.

View Details Apply on SimplyHired
health system full time be or bc

Physician - Immediate Care

Company: Endeavor Health

Location: Chicago and Chicago’s Northern Suburbs, IL

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Senior Project Manager - Interiors

Company: Michael Page

Location: Chicago, IL

Posted Jul 26, 2025

Bachelor's Degree in Construction Management or a related field. My client desires hard-working individuals who can be mentored and develop with senior level…

View Details Apply on SimplyHired

Armed Diplomatic Security Officer

Company: Inter-Con Security Systems

Location: Chicago, IL

Posted Jul 26, 2025

Possess a valid United States driver's license. Must possess a valid United States driver's license. Possess an Associate’s Degree in Criminal Justice (or…

View Details Apply on SimplyHired

Night Shift Hospital Pharmacist Janesville, WI

Company: Soliant

Location: Chicago, IL

Posted Jul 26, 2025

Active Wisconsin Pharmacist license or eligibility for Act 10 temporary license. Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+…

View Details Apply on SimplyHired

Hospice RN Case Manager

Company: Oasis Hospice & Palliative Care, Inc.

Location: Chicago, IL

Posted Jul 26, 2025

Must be a licensed driver with an automobile that is insured in accordance with state of Illinois requirements and is in good working order.

View Details Apply on SimplyHired

Maintenance Electrician - 2nd Shift

Company: Edsal Manufacturing

Location: Chicago, IL

Posted Jul 27, 2025

Diagnose and repair electrical components of hydraulic and pneumatic machinery. Edsal seeks a dynamic individual to join our team as the Maintenance Electrician…

View Details Apply on SimplyHired

Program Manager II, Legal Tooling, Global Affairs

Company: Google

Location: Chicago, IL

Posted Jul 26, 2025

Contribute to the development of tooling, solutions strategy and roadmap for Global Affairs stakeholders such as Legal and Risk Engineering, Privacy and Safety…

View Details Apply on SimplyHired

Pharmacist Per Diem - Overnight Shift

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 26, 2025

Licensed or license-eligible in the State of Illinois. Key responsibilities also include coordinating timely medication delivery to nursing units, providing…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages

All Positive Customer Experience Jobs 994 jobs All Jobs in Chicago, IL 404,964 jobs Positive Customer Experience in Remote 2,990,724 jobs Positive Customer Experience in Other US Location 2,601,924 jobs Positive Customer Experience in New York City, NY 691,236 jobs Positive Customer Experience in Multiple Locations 608,700 jobs Positive Customer Experience in USA 545,784 jobs Positive Customer Experience in Washington DC 421,620 jobs Travel in Chicago, IL 79,837 jobs Full Time in Chicago, IL 46,687 jobs Retirement Plan in Chicago, IL 43,124 jobs 401(K) in Chicago, IL 37,542 jobs Health Insurance in Chicago, IL 34,384 jobs Life Insurance in Chicago, IL 33,039 jobs