Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Chef de Cuisine - Restaurants

Company: Eataly North America

Location: Chicago, IL

Posted Jun 23, 2025

Informs front of house personnel of menu changes, specials and shortages. Documents, investigates, escalates and resolves employee or guest incidents.

View Details Apply on SimplyHired

Corporate Accountant

Company: Bel Group

Location: Chicago, IL

Posted Jun 24, 2025

Communicate effectively (both written and verbal) and to develop good working relationships with other employees to accomplish company and departmental goals…

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Staff Accountant

Company: StorSafe Self Storage

Location: Skokie, IL

Posted Jun 23, 2025

Loan entry and reconciliations- ensuring loan accuracy on a monthly basis. High School Graduate required; bachelor’s degree preferred. AP and AR as needed.

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Kitchen Operations Supervisor

Company: CookUnity

Location: Chicago, IL

Posted Jun 23, 2025

Culinary degree or certification from a recognized culinary institution is desirable. Implement strategies to reduce food waste and enhance overall kitchen…

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Commercial Roofing Field Supervisor- Villa Park, IL

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted Jun 23, 2025

Requires a valid driver’s license and insurable driving record. Oversee field staff and/or sub-contractor(s), assisting with crew leadership, as required.

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full time be or bc academic

Critical Care Medicine/Generalist Anesthesiology Faculty Position

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Lamination Machine Operator - 2nd Shift w/ shift differential $$$

Company: PAXXUS

Location: Addison, IL

Posted Jun 23, 2025

Experience operating lamination equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

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Carpenter / Home Improvement Specialist

Company: Mr. Handyman

Location: Chicago Ridge, IL

Posted Jun 23, 2025

Own your own professional grade tools for a large variety of jobs. The pay range for this position is $32 to $36+/hr and is dependent on your experience as a…

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sign-on bonus relocation assistance loan repayment program

Obstetrics Gynecology

Company: Advocate Health

Location: Chicago, Illinois

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Audit QC Director

Company: Porte Brown, LLC

Location: Elk Grove Village, IL

Posted Jun 23, 2025

BA/BS Degree in Accounting, Finance, or related field· CPA Certification · 8+ years of current public accounting experience· 2+ years of current public…

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full time

Endovascular Neurosurgeons

Company: The University of Chicago Medicine & Biological Sciences

Location: Chicago, Illinois

Posted Jun 22, 2025

View Details Apply on healthecareers.com

District Sales Manager-Joint Care

Company: Fidia Pharma USA

Location: Chicago, IL

Posted Jun 23, 2025

Must hold a valid driver’s license and clean driving record. A bachelor’s degree in business, marketing, or a related field from an accredited college or…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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