Positive Customer Experience Jobs in Chicago, IL

76,799 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Senior Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted May 23, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

View Details Apply on SimplyHired
full time be or bc academic

Urologist - Andrology Infertility

Company: Loyola Medicine

Location: Chicago, Illinois

Posted May 26, 2025

View Details Apply on healthecareers.com
full time be or bc academic

Assistant/Associate/Full Professor of Otolaryngology-Head & Neck Surgery/Neurotologist

Company: University of Illinois Chicago

Location: Chicago, Illinois

Posted May 25, 2025

View Details Apply on healthecareers.com

Registered Nurse RN Home Health

Company: Elara Caring

Location: Chicago, IL

Posted May 23, 2025

Must have a dependable vehicle, valid driver’s license, and current auto insurance in accordance with state laws. 401(K) with employer match.

View Details Apply on SimplyHired
full time academic be or bc

Northwestern Medicine-Endocrinology – Clinician Educator

Company: Northwestern University

Location: Chicago, Illinois

Posted May 25, 2025

View Details Apply on healthecareers.com

DoD SkillBridge: Carrier Sales Representative

Company: US Foods, Inc.

Location: Rosemont, IL

Posted May 25, 2025

Engaging carriers to sell freight and developing relationships with new and existing carriers in support of our customer base. HS diploma or GED required.

View Details Apply on SimplyHired

Electrician / Journeyman or equivalent Chicago IL

Company: Tradewinds Support Partners, LLC

Location: Chicago, IL

Posted May 23, 2025

Must understand electrical code and electrical systems to perform their job safely. Per Diem and Hotel room covered for those 60 plus miles or more from site…

View Details Apply on SimplyHired
full time

Chief - Section of Maternal Fetal Medicine

Company: The University of Chicago

Location: Chicago, Illinois

Posted May 25, 2025

View Details Apply on healthecareers.com

Metal Stamping Press Operator/Die Setter

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted May 24, 2025

Inspect work pieces for conformance to specifications, using micrometer or other measuring instruments to verify workmanship standards.

View Details Apply on SimplyHired

Project Manager

Company: Keller North America, Inc.

Location: Chicago, IL

Posted May 24, 2025

Assembles proposals which includes performing risk assessment, evaluating opportunities to increase profit, estimating, engineering, technical writing, site…

View Details Apply on SimplyHired
dental insurance health insurance profit sharing

Illinois - Elevate Your Career as a Board-Certified Dermatologist with a Leading Private Practice in Chicago - Unmatched Career Potential!

Company: myDermRecruiter

Location: Chicago, Illinois

Posted May 25, 2025

View Details Apply on healthecareers.com

MDS Assistant / Restorative Nurse

Company: Aperion Care International

Location: Chicago, IL

Posted May 24, 2025

Current Restorative Nurse certification in accordance with state regulations is preferred. Current CPR certification is required.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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