Positive Customer Experience Jobs in Chicago, IL

76,799 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Extrusion Machine Operator

Company: Accelera

Location: Franklin Park, IL

Posted May 16, 2025

Knowledge of product quality standards and measurement tools. Experience operating and troubleshooting production machinery. 401K with a 6% company match.

CNC Machinist I, NPD

Company: Accelera

Location: Bedford Park, IL

Posted May 16, 2025

Proficiency in CNC programming, troubleshooting, and complex 3D work. As a CNC Programmer (also known as CNC Machinist, CAM Programmer), you will create G Code…

Okuma CNC 5-Axis Machinist

Company: Accelera

Location: Elk Grove Village, IL

Posted May 16, 2025

We are seeking an experienced Okuma 5-axis Machinist (also known as CNC Machinist, CNC Machine Operator) to operate CNC machines, read blueprints, perform…

Maintenance Plumber

Company: Accelera

Location: Chicago, IL

Posted May 16, 2025

Proficiency in using pipe threading and cutting equipment, power and hand tools, and a gas torch. As a Pipe Fitter (also known as Pipefitter, Steamfitter, or…

Lead Data Science Product Mgr

Company: Health Care Service Corporation

Location: Chicago, IL

Posted May 18, 2025

Bachelors degree and 5 years of work experience in a mathematical, statistical, computer science, engineering, physics, economics or related quantitative field…

Maintenance Associate

Company: Accelera

Location: Franklin Park, IL

Posted May 16, 2025

As an Industrial Electrician (also known as a Maintenance Electrician or Electrical Technician), you will be responsible for diagnosing, troubleshooting, and…

People Intelligence and Engagement Partner

Company: Chainlink Labs

Location: Chicago, IL

Posted May 16, 2025

Tuning into the Web 3 industry and business to keep abreast with trends to reflect in own workstreams. High proficiency in operational tools (e.g., Sheets,…

Electrician

Company: Accelera

Location: Bedford Park, IL

Posted May 16, 2025

As an Industrial Electrician (also known as a Maintenance Electrician, Plant Electrician), you will diagnose and repair malfunctioning electrical systems and…

Armed Security Officer/Driver

Company: Kates Detective Agency

Location: Chicago, IL

Posted May 17, 2025

Remain in compliance with local, state, and federal regulations. Clean driving record/No tickets or moving Violations. Salary Range: $18.00 - $18.00 Hourly.

CNC Vertical Turning Machinist

Company: Accelera

Location: Elk Grove Village, IL

Posted May 16, 2025

Duties include following written instructions, reading blueprints, performing machining operations to close tolerances, and ensuring parts meet specifications.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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