Positive Customer Experience Jobs in Chicago, IL

76,797 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

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Nurse Practitioner - APRN - Palliative Care

Company: Endeavor Health

Location: Naperville, Elmhurst, Plainfield, IL

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Plumber

Company: bluefrog Plumbing + Drain of Lombard, IL

Location: Elk Grove Village, IL

Posted Aug 23, 2025

Must have a valid driving license with a clean driving record and maintain a clean record. Must have and maintain a license as required by state, local and…

View Details Apply on SimplyHired

TIG Welder/Fabricator

Company: Meyer Tool & Mfg., Inc.

Location: Oak Lawn, IL

Posted Aug 24, 2025

Paid on-the-job ASME Pressure Vessel Code weld training and certification. Inspect your own welds, identify defects or issues, and make corrections.

View Details Apply on SimplyHired

Associate Director, Consumer Analytics - NA Family Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 23, 2025

This includes driving strategy, explaining business performance, and answering complex business questions with syndicated data sources like NielsenIQ, Circana…

View Details Apply on SimplyHired

Pharmacist

Company: HAYMARKET CENTER

Location: Chicago, IL

Posted Aug 23, 2025

Performs routine quality control testing procedures; prepares and maintains all necessary records required by federal, state and local regulations.

View Details Apply on SimplyHired

Retail Sales Associate

Company: Windy City Diamonds

Location: Chicago, IL

Posted Aug 24, 2025

This individual will be the face of our brand, delivering exceptional customer experiences and driving revenue growth through expert product knowledge,…

View Details Apply on SimplyHired

Data Analyst

Company: AXA

Location: Chicago, IL

Posted Aug 23, 2025

Conduct ad hoc analysis to answer specific business questions and test hypotheses. Support continuous improvement of existing reports and explore new data…

View Details Apply on SimplyHired

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

View Details Apply on SimplyHired

Electrician

Company: PeopleShare

Location: Tinley Park, IL

Posted Aug 23, 2025

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,…

View Details Apply on SimplyHired

Travel Hospice RN (Registered Nurse) in Oak Brook, IL - 958741

Company: Medical Solutions

Location: Oak Brook, IL

Posted Aug 23, 2025

Paid, private, pet-friendly housing. $1,000 unlimited referral bonus. 401(k) with company contribution. Free employee assistance program (EAP).

View Details Apply on SimplyHired
health system full-time

Advanced Practice Registered Nurse (APRN) - Cardiology - Medical Group

Company: Endeavor Health

Location: Chicago, Illinois

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Registered Nurse - Associate Chief Nurse Primary Care

Company: US Veterans Health Administration

Location: Chicago, IL

Posted Aug 23, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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